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Lakeland Volkswagen
Lakeland, FL
2,937 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,937 reviews
January 22, 2020
Favorable Review The employees were all friendly and responsive to my inquiries. From the first lady we spoke with, to the final paperwork, all were very helpful. The employees were all friendly and responsive to my inquiries. From the first lady we spoke with, to the final paperwork, all were very helpful. More
by WGS1943
Verified CustomerEmployees Worked With
Hiram Mendez Mounier, Jared Miller
January 22, 2020
My mother and I visited the Volkswagen dealership on January 8th 2020. Michelle was salesperson who helped us. She was very kind, patience, and knowledgeable. The whole experience was very smooth. I hi January 8th 2020. Michelle was salesperson who helped us. She was very kind, patience, and knowledgeable. The whole experience was very smooth. I highly recommend Lakeland Volkswagen. I have been a Ford person all my life until now. I am a proud owner of a Volkswagen Passat. Thank you Michelle, Trey, and Jared for the best car buying experience! VOLKSWAGEN FOR LIFE! More
by cjfauble1
January 21, 2020
Greatest deal I've ever seen on a car. Excellent Staff! First off, I cannot believe the deal me and my wife got on our new Jetta! It was cheaper to buy our new Jetta here, than to buy a used Jetta at anoth First off, I cannot believe the deal me and my wife got on our new Jetta! It was cheaper to buy our new Jetta here, than to buy a used Jetta at another dealership. That goes to show Lakeland isn't out to steal your money. Second, Michelle was extremely friendly and helpful! She actually cared about us, and wasn't just trying to "make a sale". Great genuine conversation, how it should be. Then the actual purchase of the car with Jared Miller the finance manager was exceptional as well. He made sure we understood what all the documentation was and what it meant to us. Overall, the professionalism and courtesy of Michelle and Jared had exceeded our standards. I would highly recommend anyone in the search for a new car to check out Lakeland VW. More
by JHelsel
January 20, 2020
I had a great experience with Lakeland VW. Jeff and Larry took care with getting me into my new Beetle! Thank you all. Thank you! Larry took care with getting me into my new Beetle! Thank you all. Thank you! More
by WINN34CAMP
January 20, 2020
Great place great service . Great GM. Nice people , great oil , nice place . Great bathrooms , nice parking lot , good toilet paper . I like paper towels they put in a hand dryer. oil , nice place . Great bathrooms , nice parking lot , good toilet paper . I like paper towels they put in a hand dryer. More
by Steven rieken
Employees Worked With
Other Employees :
Brian Woerdehoff, Jared Miller, Jonathan Fiermonti, Lyndsay Baker
January 20, 2020
I took my car in for a car wash and 2 times the engine light came on after it was washed. I took it back and they charged me $100.00 to find nothing wrong. The 2nd time I took it back they said it was the light came on after it was washed. I took it back and they charged me $100.00 to find nothing wrong. The 2nd time I took it back they said it was the battery. I went on a cruise and it sat for a week and it started up fine so I did not get a battery. It also starts up fine in the mornings. I have spent so much time trying to More
by YPARKER8
Employees Worked With
The 2 young men who gave me rides to and from my house were very polite and nice. , Brian Woerdehoff, Jonathan Fiermonti
January 20, 2020
Best place I have ever been great customer service make you feel like family Brian is very helpful and best all around person to work with you feel like family Brian is very helpful and best all around person to work with More
by Mrskaraoke
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
January 17, 2020
Great Experience I would highly recommend that my friends and neighbors living in the Tampa Bay Area make the drive out to Lakeland for the excellent service. I appre I would highly recommend that my friends and neighbors living in the Tampa Bay Area make the drive out to Lakeland for the excellent service. I appreciate the transparency and accuracy of their online pricing. Most dealerships raise the price when you get there, say something like, you are not eligible for a rebate, yadda yadda. I will be reaching back out to Michelle Barnett when I need a new car in the future. More
by dportman
Employees Worked With
Other Employees :
Bradley Frazier
January 17, 2020
There were a couple complications in my service stop. Oil and fuel filters were replaced. The service people went out of there way to make right the problems that occurred. Oil and fuel filters were replaced. The service people went out of there way to make right the problems that occurred. More
by Theodore
Employees Worked With
Brian, Jonathan Fiermonti
