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Lakeland Volkswagen

Lakeland, FL

4.3
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,913 reviews

September 29, 2019

Simple and easy. We worked with Corey and had a stress free experience finding our ideal car. We went with the Atlas and have enjoyed it. We would recommend the dealer More

by JAMIE.BERGANZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Godden
September 27, 2019

My 16 W Passat Jonathon my service advisor was very professional and courteous. His techs even caught a leaking seal on my car and had it fixed at no cost to me. More

by Idk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
Oct 01, 2019 -

Lakeland Volkswagen responded

Thank you for your great remarks and business. Brian Woerdehoff Service Director Lakeland VW

September 26, 2019

Great customer service Cory was just an awesome and upbeat person. I will be sending more people his way! Also the sale manager was great got everything ready and were out s More

by EMILYTEMPLE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller, Corey Godden
September 26, 2019

Way too expensive. My purge valve is going bad. They want to charge $1100. I look up the part and it’s $25. I watched a YouTuber do it in 10 minutes. They are really sca More

by Booboo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Oct 01, 2019 -

Lakeland Volkswagen responded

Thank you for your business, I would like the opportunity to speak with you about your service. Thank you, Brian Woerdehoff Service Manager 863-688-8112

September 26, 2019

The place to go for a new or used Volkswagen! Hiram really knows his Volkswagens! This is Volkswagen number 5 purchased from Lakeland Volkswagen. We would not go anywhere else! The service and par More

by Vdub Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
September 24, 2019

Will look for new service company Too hard of a sales pitch, too pushy. Too expensive. Pushed wipers sale 4 times, plus said service tech recommended because very streaky. Car was to More

by TARALEALAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti
Oct 01, 2019 -

Lakeland Volkswagen responded

Thank you for your feedback. I apologize our recommendations were aggressive. We do stress the importance of wipers blades. I would like to apologize for the car wash. Please stop by any time so we can correct this. Look forward to hear from you, Brian Woerdehoff Service Director Lakeland VW 863-688-8112

September 24, 2019

Smooth process This small feels like home dealership is where its at. Everyone is so nice. I had so many repetitive questions and they did not make me feel like i wa More

by S.KENNEDY813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gerena
September 24, 2019

Terrible follow up I drove over an hour to purchase an Atlas. Their prices are very good and there was no pressure to buy, which I like. But, after the sale was made the More

by Sunten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Havard
September 24, 2019

Long time customer. This dealership makes it impossible for me to own anything but a VW. I'll check all the names below after this review. The service department part is More

by jeff4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To many to name. , Brian Woerdehoff, Jonathan Fiermonti, Lawrence "Trey" Chapman
September 23, 2019

The very best dealership This is the second vehicle my family has purchased from this dealership and we always have great service. Thank you to Dave especially for always bein More

by Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shepherd
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