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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
3,013 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,013 reviews

August 29, 2025

Very patient and professional people especially Ashley and the drivers taking me home and picking me up we're very courteous and respectful and safe and I enjoyed it thank you so much for all you do More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and her team and the mechanics great
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Sep 02, 2025 -

Lakeland Volkswagen responded

Thank you Christina! We are thrilled Ashley and our team were able to provide such a professional and enjoyable experience, and that our drivers made you feel safe and well cared for. Your kind words are greatly appreciated.

August 29, 2025

Ashley is amazing. However in the two days my car was there all my change and an additional coin purse of money was taken out of my car. Ashley said she will review th More

by Bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
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Sep 02, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience. We are happy to hear Ashley provided excellent service. We take your concern about the missing items very seriously and Ashley will review the cameras and follow up with you directly to address this situation.

August 27, 2025

Great Service! Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. More

by ncarrosso813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience! We’re happy to hear Danny made the process enjoyable and that you found our pricing straightforward and transparent. We truly appreciate your feedback and look forward to assisting you again in the future!

August 26, 2025

Clean and friendly tried to help but could not fix problem with radio on going More

by LGARCIA784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul arzola
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Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience! We’re glad to know our team was welcoming and put in the effort to assist with your radio concern. Even though the issue is ongoing, we’d love the opportunity to continue working with you until it’s fully resolved. Your satisfaction means a lot to us!

August 26, 2025

Friendly and helpful staff. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. More

by alice_diveley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you, Alice! We’re happy to hear our team made you feel welcome and that both your past service experience and your new car have been going so well. We appreciate your kind words and look forward to being here for you whenever you need us!

August 26, 2025

I continue to patron laleland vw because of the people who work there. Ashleigh and Saul in service. Dan the master mechanic and Michelle and Dominic in sales. More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you so much, Moyano! It’s wonderful to hear that our team members, including Ashleigh, Saul, Dan, Michelle, and Dominic, have made such a lasting impression on you. We’re grateful for your continued trust in Lakeland VW and look forward to welcoming you back whenever you need us!

Aug 27, 2025 -

moyano.lou responded

I truly recommend lakeland vw because of their friendly and professional staff

August 25, 2025

Really good team, they provide a great service every time! Really smooth and efficient service More

by Luz Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Lakeland Volkswagen responded

Thank you so much, Luz! We're thrilled to hear that you've consistently had smooth and efficient experiences with our team. Providing great service every time is exactly what we aim for, and your kind words mean a lot to us. We truly appreciate your support and look forward to seeing you again!

August 25, 2025

Dominic was amazing to work with! He took the time to actually listen to what I was looking for and really worked on my behalf to get what I wanted. I wasn’t looking forward to the ca More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Lakeland Volkswagen responded

That’s fantastic to hear, Amanda! We’re so glad Dominic turned what you expected to be a stressful experience into an easy and enjoyable one. Taking the time to listen and work hard for our customers is what it’s all about, and we’re thrilled he made that happen for you. Congrats on your new car!

August 25, 2025

The service center is great! From customer service to service on the vehicles, they are willing to go the extra mile to make sure you're taken care of More

by FULCHERW
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 26, 2025 -

Lakeland Volkswagen responded

Thank you for the wonderful review! We're thrilled to hear that you've had such a positive experience with our service center. Going the extra mile for our customers is what we strive for, and it's great to know that it made a difference for you. We truly appreciate your trust and look forward to serving you again in the future!

August 23, 2025

Great experience working with Lakeland VW! Friendly, no pressure, and went above and beyond to make sure our car buying experience was easy. More

by Riley_ar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Lakeland Volkswagen responded

Thank you, Riley! We’re so happy to hear your experience at Lakeland VW was friendly, pressure-free, and stress-free. It’s great to know our team went the extra mile to make the process easy for you. Enjoy your new ride!

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