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Lakeland Volkswagen
Lakeland, FL
2,949 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,949 reviews
November 05, 2023
They took my car to fix the door and it’s still rattling. The last time I was in they didn’t top off the fluids during a service. This place is terrible. Nothing but coffee offered to guest & vending machine The last time I was in they didn’t top off the fluids during a service. This place is terrible. Nothing but coffee offered to guest & vending machines broke. I won’t go back. More
by ksears514
Verified CustomerEmployees Worked With
Katlyn Oldham
November 04, 2023
Katlyn was so unbelievably kind and attentive! I decided to wait and work from the lobby while my car was being looked at and was offered car service, constant updates, bagels, coffee, etc. Of cou I decided to wait and work from the lobby while my car was being looked at and was offered car service, constant updates, bagels, coffee, etc. Of course my car didn’t do the thing I brought it in for, but she believed me and said she wouldn’t let me leave until they were sure things were safe. You cannot ask for better service. They found the issue (my battery), fixed it, and had me out within plenty of time to get my kids from school! Thank you so much for all you do! I recommend you guys all the time. ❤️ More
by itskatburns
Employees Worked With
Matthew Lindberg, Katlyn Oldham
November 03, 2023
Hiram was very knowledgeable and thorough during our test drive and purchasing process. Not pushy at all! drive and purchasing process. Not pushy at all! More
by Llc
November 03, 2023
Best car buying experience I've had in years possibly ever. Would recommend to everyone I know. ever. Would recommend to everyone I know. More
by cameromike1
Employees Worked With
Other Employees :
Hiram Mendez Mounier, Hunter Jackson
November 02, 2023
Staff was very pleasant. Service was very good. Will go there again . Place was clean and comfortable.Nice having coffee and water. Service was very good. Will go there again . Place was clean and comfortable.Nice having coffee and water. More
by hartwelldiane
Employees Worked With
Matthew Lindberg, Katlyn Oldham
November 02, 2023
great customer service and they were very accommodating, highly recommended. Ashley was very nice as well. highly recommended. Ashley was very nice as well. More
by louis.medina
