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Lakeland Volkswagen

Lakeland, FL

4.3
2,950 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,950 reviews

October 19, 2023

Ashley is The best is all I can say she is very helpful ask for her More

by biscutbutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Mendez Mounier, Matthew Lindberg, Hunter Jackson, Katlyn Oldham, Will Maldonado
October 18, 2023

Very nice. They were quick on the service which was very nice. They explain why I needed a couple of things done which I greatly appreciate. More

by ohwow52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
October 18, 2023

I have bought 5 new vehicle from this dealership and will not go back. Worst experience at a car dealership. Called service manager was horrible made situation worse. Tried to call someone else to notify the More

by SCOTT.TAYLOR922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
October 18, 2023

Dealership over charges for services. Simple fixes that shouldn't have hidden charges. Cost per hour of labor is not readonable. More

by mr23sgte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
October 18, 2023

Michelle was amazing! She was welcoming, she answered all of our questions, and in regards to the vehicle she has extensive knowledge More

by gabrielarano3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

This dealership is so awful to work with I traded the vehicle in elsewhere just so I wouldn’t have to deal with their service department anymore. More

by NICKTOADVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg, Katlyn Oldham
October 17, 2023

Eeverytime I have needed service at this establishment it has been a very seamless and comfortable experience. Thank you! More

by SLOPPYINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
October 15, 2023

Charles is the worst sales “manager” I have ever worked with. He was less than helpful when it came to my issues and even started yelling at me in front of the whole dealership. He needs to be fired and ap More

by natalialugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Draper
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

The less said the better. Overall very bad experience!!!! Lesson learned! Beetle owners beware for sure. More

by lawdu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
October 12, 2023

Ashleigh is great and I really appreciate all her help with everything. Thanks again for the help! More

by nahten5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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