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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,929 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,929 reviews

April 02, 2025

All the people, I interacted in dealership are very helpful, cooperative and friendly. Well organized and friendly and professional More

by saratblingam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
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Apr 03, 2025 -

Lakeland Volkswagen responded

Hi Sara, thank you for your wonderful feedback! We're so glad to hear that our team at Lakeland Volkswagen provided you with helpful, cooperative, and friendly service. We truly appreciate your kind words and look forward to welcoming you back for any future needs!

April 02, 2025

Excellent service and communication I would recommend going to Lakeland VW and speaking with Kaitlyn when you need your car serviced or worked on More

by Idh0811
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
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Apr 03, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your kind words! We’re so glad to hear that you had an excellent experience with Kaitlyn at Lakeland Volkswagen. We appreciate your recommendation and look forward to assisting you with any future service needs!

April 02, 2025

Very friendly, competent, and professional. Saul did a great job communicating with me. Good experience. More

by mike@knightschamber.net
Recommend Dealer
Yes
Employees Worked With
Saul
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Apr 03, 2025 -

Lakeland Volkswagen responded

Hi Mike, thank you for your great feedback! We're glad to hear that Saul provided you with excellent communication and professional service. We appreciate your kind words and are happy you had a positive experience at Lakeland Volkswagen. We look forward to serving you again!

March 31, 2025

They gave me exactly what I came for, no high pressure sales tactics. Mr. Mahoney was very helpful in every way, and answered all my questions. More

by JDMARTIN1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mahoney
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Apr 01, 2025 -

Lakeland Volkswagen responded

Hello! Thank you for your feedback. We’re thrilled to hear that you had a great experience with no high-pressure sales tactics. Mr. Mahoney is indeed a great asset to our team, and we're happy to know he was able to assist you in every way. We appreciate your business and look forward to working with you again at Lakeland Volkswagen!

March 30, 2025

I’ve already write my 5 star review twice. Don’t want to do another. More

by biles
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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Mar 31, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your continued support and for sharing your 5-star review twice! We truly appreciate it. If there's anything else we can do for you, don't hesitate to reach out. We're here to help!

March 30, 2025

The Employees are wonderful all of them provided me with an excellent customer service and answered all my questions. More

by Claudia Osorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERICA BAUTISTA, Michael Mahoney
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Mar 31, 2025 -

Lakeland Volkswagen responded

Hi Claudia, thank you so much for your kind words! We're thrilled to hear that our team provided you with excellent service and answered all your questions. We truly appreciate your feedback and are glad you had a great experience at Lakeland Volkswagen!

March 30, 2025

Nothing bad to say. All positive. Got a got deal on my ID.Not happy about not getting a loaner for recalls 3. More

by lweste6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
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Mar 31, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your feedback! We're so glad to hear you're happy with your ID. We also appreciate your honesty regarding the loaner for recalls. We apologize for the inconvenience and will make sure to take your comments into consideration moving forward. If you have any questions or concerns, feel free to reach out!

March 29, 2025

I was provided a delayed response regarding the updates on my vehicle and was out of a car for 2 days with minimal updates. I have been going to Lakeland be for over 4+ years, and When I requested a review More

by sdmiller3305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall the managers name. The shuttle driver was great and very personable., Katlyn Oldham
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March 29, 2025

First time being there everyone was amazing service was great, I will def be back for my future car needs! More

by perryjenee12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
Report | Print
Mar 31, 2025 -

Lakeland Volkswagen responded

Hi, thank you for sharing your experience! We're so glad to hear that your first visit was amazing and that you received great service. We look forward to assisting you with all your future car needs at Lakeland Volkswagen!

March 27, 2025

Nice service center! Thank guys for the quick turnaround! Dropped it off and they sent me a text when it was ready! More

by Gboivin54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
Report | Print
Mar 27, 2025 -

Lakeland Volkswagen responded

Hello! We're glad you had a great experience at the Lakeland Volkswagen service center. Thanks for trusting us with your vehicle—we're happy we could provide a quick turnaround for you!

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