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Lakeland Volkswagen
Lakeland, FL
2,951 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,951 reviews
August 23, 2023
Service department is great but the sales department needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales wa needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales was so bad had to go buy my new Tiguan at Wesley chapel vw. More
by javipagan1
Employees Worked With
Other Employees :
Katlyn Oldham
August 23, 2023
I live in Orlando and come to Lakeland for Service because you have the best staff and your service is excellent. My car is done on time if not earlier than expected. I appreciate the care that is tak because you have the best staff and your service is excellent. My car is done on time if not earlier than expected. I appreciate the care that is taken by all to make sure I have the best experience. More
by cbiron2011
Verified CustomerEmployees Worked With
Matthew Lindberg, Katlyn Oldham
August 21, 2023
Courteous, professional service. Flexible in working with customer to get service performed to the customer’s satisfaction. Easy access. Excellent work by service department staff. Flexible in working with customer to get service performed to the customer’s satisfaction. Easy access. Excellent work by service department staff. More
by HOOP6464
Employees Worked With
Matthew Lindberg
August 20, 2023
The sales department is superior and has dealt fairly with me for many years. The service department used to be friendly and superior as well until a couple years ago. In my last 2 dealings with the se with me for many years. The service department used to be friendly and superior as well until a couple years ago. In my last 2 dealings with the service department I was sent out on the road in an unsafe vehicle. I have now purchased an Audi from Lakeland VW and will not deal with the service department again. More
by DTEMPLIN
August 16, 2023
Wonderful experience! Hiram is very friendly and professional. Larry got our deal done in record time. From the time we walked in the door, took a test drive and walked o Hiram is very friendly and professional. Larry got our deal done in record time. From the time we walked in the door, took a test drive and walked out it was about 2 hours. Unheard of in a dealer. I would highly recommend Lakeland Volkswagen to anyone looking for quality and great service. More
by KathieJ
August 15, 2023
I want for oil change and tire rotation took them over 2 hours ti complete. When I arrived I asked how long it’s gonna take the answer was 1 h the most 1 hour and a half. I waited 2.5 hurs. hours ti complete. When I arrived I asked how long it’s gonna take the answer was 1 h the most 1 hour and a half. I waited 2.5 hurs. More
by arturo72972
Employees Worked With
Katlyn Oldham
