Lakeland Volkswagen

Awesome dealership. Salesperson Michelle B. was awesome and got us into the vehicle I wanted. Matt in service was totally honest with me about repairs on my old car and Salesperson Michelle B. was awesome and got us into the vehicle I wanted. Matt in service was totally honest with me about repairs on my old car and pointed me in the direction to go. Larry was great, nice personality and a fellow biker. Awesome team that I’ll be working with again for sure! More

I live in Orlando and come to Lakeland for Service because you have the best staff and your service is excellent. My car is done on time if not earlier than expected. I appreciate the care that is tak because you have the best staff and your service is excellent. My car is done on time if not earlier than expected. I appreciate the care that is taken by all to make sure I have the best experience. More

Professional well experienced curious staff. .definitely will be back....thank you will recommend thus place .definitely will be back....thank you will recommend thus place More

Service department is great but the sales department needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales wa needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales was so bad had to go buy my new Tiguan at Wesley chapel vw. More

Courteous, professional service. Flexible in working with customer to get service performed to the customer’s satisfaction. Easy access. Excellent work by service department staff. Flexible in working with customer to get service performed to the customer’s satisfaction. Easy access. Excellent work by service department staff. More

The sales department is superior and has dealt fairly with me for many years. The service department used to be friendly and superior as well until a couple years ago. In my last 2 dealings with the se with me for many years. The service department used to be friendly and superior as well until a couple years ago. In my last 2 dealings with the service department I was sent out on the road in an unsafe vehicle. I have now purchased an Audi from Lakeland VW and will not deal with the service department again. More

Felt welcomed when I arrived for service! Informed at all times by the Advisor. Definitely going back for future services! Thank you Informed at all times by the Advisor. Definitely going back for future services! Thank you More

Wonderful experience! Hiram is very friendly and professional. Larry got our deal done in record time. From the time we walked in the door, took a test drive and walked o Hiram is very friendly and professional. Larry got our deal done in record time. From the time we walked in the door, took a test drive and walked out it was about 2 hours. Unheard of in a dealer. I would highly recommend Lakeland Volkswagen to anyone looking for quality and great service. More

I want for oil change and tire rotation took them over 2 hours ti complete. When I arrived I asked how long it’s gonna take the answer was 1 h the most 1 hour and a half. I waited 2.5 hurs. hours ti complete. When I arrived I asked how long it’s gonna take the answer was 1 h the most 1 hour and a half. I waited 2.5 hurs. More

Scheduled service oil change which was told would take an hour instead took over 3 hours would not recommend hour instead took over 3 hours would not recommend More