Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
2,476 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,476 reviews
April 12, 2022
I was not sure about how my experience would be but it was grate . I didn’t know I was going to get the best kind of care & im so grateful for that kind of help was grate . I didn’t know I was going to get the best kind of care & im so grateful for that kind of help More
by gachette v
Verified CustomerEmployees Worked With
Jeff Perard
Helpful April 12, 2022
I stopped in unannounced due to a battery issue. They took me right in and took care of the issue. They never made me feel like I was inconveniencing them. Matthew was working alone and was hustling They took me right in and took care of the issue. They never made me feel like I was inconveniencing them. Matthew was working alone and was hustling to make sure everyone was taken care of timely. GREAT service. More
by tnbough01
Employees Worked With
April 12, 2022
My tdi had a warranty issue. I had to return the vehicle three times to have it repaired correctly. Even though it took them three tries and being very under staffed, my car is I had to return the vehicle three times to have it repaired correctly. Even though it took them three tries and being very under staffed, my car is running much better now. Awesome customer service. More
by knknmtanner
April 12, 2022
I will continue to repeat myself Jeff in service and the guys that work with him make my visits a perfect experience. Jeff always makes me feel like I'm a value customer! Being in retail I truly appreciate guys that work with him make my visits a perfect experience. Jeff always makes me feel like I'm a value customer! Being in retail I truly appreciate the genuine and sincere care I receive. More
by moyano.lou
April 11, 2022
Dealer lost my vehicle and was very nonchalant about the situation. The service Advisor was also Very rude when question about my vehicle were asked. situation. The service Advisor was also Very rude when question about my vehicle were asked. More
by Lawerences
Employees Worked With
April 11, 2022
Jeff from service department he’s the greatest he knows how to check the customer and give good vibes I wish you had more service guys like him with a great attitude lovable respectful loyalty how to check the customer and give good vibes I wish you had more service guys like him with a great attitude lovable respectful loyalty More
by edgar.headsup720
Employees Worked With
Jeff Perard
April 09, 2022
Clean ,professional, friendly, great costumer service, comfortable waiting area,and the service department personnel very nice, I will recommend to any of my family and friends. comfortable waiting area,and the service department personnel very nice, I will recommend to any of my family and friends. More
by jcam72.jc
April 08, 2022
From the moment I arrived the welcome was warm and inviting and the person I spoke was very knowledgeable and explained everything in great detail. inviting and the person I spoke was very knowledgeable and explained everything in great detail. More
by fedow06
Employees Worked With
Jeff Perard
