Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,851 Reviews
Call Service Center (863) 688-8112

1,851 Reviews of Lakeland Volkswagen - Service Center

Sort by
July 22, 2025

Friendly,professional customer service. Easy,and complete satisfactory on meeting your needs.reasonble price.good More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 21, 2025

Saul was great. Prices for services are high Saul was great. Prices for services are high More

by CHRISTINE777999
Recommend Dealer
Yes
Employees Worked With
Saul - he was great
Report | Print
Jul 22, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback, Christine. We’re glad to hear Saul provided great service and will be sure to pass along your kind words. We understand your concerns about pricing and appreciate you sharing your thoughts. Thank you for choosing Lakeland Volkswagen!

July 20, 2025

Very easy to schedule and felt like I was taken care of. Service was quick. More

by simmonsbaseballfamily5
Recommend Dealer
Yes
Employees Worked With
Saul
Report | Print
Jul 20, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback! We’re happy to hear scheduling was easy and you felt well cared for. We appreciate you choosing Lakeland Volkswagen and look forward to serving you again!

July 13, 2025

Had to order the parts for my recall. Will be returning to complete the service. More

by james.serman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jul 14, 2025 -

Lakeland Volkswagen responded

Hi James, We appreciate your patience and look forward to completing your recall service when the parts arrive. If you need anything in the meantime, just let us know.

July 12, 2025

Everything was done as promised. Didn't experience any problems. Staff including the tech, Jeff, went above and beyond to make me a satisfied customer. More

by JTerry81
Recommend Dealer
Yes
Employees Worked With
Giselle
Report | Print
Jul 13, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience. We're glad Jeff and the team at Lakeland Volkswagen went above and beyond to meet your expectations. We appreciate your business and look forward to serving you again.

July 09, 2025

I appreciated honesty, transparency and integrity. The staff was professional, accurate and very professional. I am happy with the service they provided More

by driss.Elhabbassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Hernan
Report | Print
Jul 10, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words. We’re glad to hear you appreciated the honesty, transparency, and professionalism from our team. It’s great to know you’re happy with the service you received at Lakeland Volkswagen.

July 09, 2025

Service was good, I was in and out within an hour, staff was courteous, enmities were good lounge was good More

by jetorres61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Lakeland Volkswagen responded

Thank you for the great feedback. We're glad to hear you had a quick and smooth visit, and that you enjoyed the lounge and amenities. We appreciate your kind words about our courteous staff and look forward to seeing you again at Lakeland Volkswagen.

July 07, 2025

I believe her name was Stephanie. She was very helpful, friendly and knowledgeable and made the visit more pleasant. More

by vivedni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Jul 08, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words! We’re glad Stephanie was helpful, friendly, and knowledgeable during your visit to Lakeland Volkswagen. We appreciate you sharing your positive experience!

July 05, 2025

Ashleigh is awesome! She made the entire process easy, smooth and pain -free. The car is working just fine now More

by jonaplacefoundation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Report | Print
Jul 06, 2025 -

Lakeland Volkswagen responded

Thank you for the great feedback! We’re glad Ashleigh made the process easy and smooth for you. Happy to hear your car is running well. We appreciate you choosing Lakeland Volkswagen!

July 01, 2025

Quick and easy scheduling. Nice lobby. Friendly staff. Very comfortable wait in lobby. Snacks and drinks available for free More

by Rynheine12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady at service desk
Report | Print
Jul 01, 2025 -

Lakeland Volkswagen responded

We appreciate your kind words! It’s great to know you found scheduling simple and enjoyed our welcoming lobby and friendly team. We’re happy to provide a comfortable experience with snacks and drinks for our guests. Thanks for choosing Lakeland Volkswagen!

1
2
...
186