Lakeland Volkswagen

Lakeland VW is my go-to for vehicle care! Staff are personable, patient and knowledgeable. If they don't have an immediate answer, they get one and never leave me hanging! They understand how Staff are personable, patient and knowledgeable. If they don't have an immediate answer, they get one and never leave me hanging! They understand how important clear communication is. Car drop off is very convenient. Repairs and general maintenance of my vehicle is stellar, not to mention they wash it before I arrive to pick it up. I always trust that my vehicle is in good hands! I highly recommend! Great job Lakeland VW! More

I was happy with my service. I left sooner than expected. My problem was resolved. I left sooner than expected. My problem was resolved. More

Lakeland VW did a great job servicing my vehicle and they were knowledgeable and helpful. Definitely recommend were knowledgeable and helpful. Definitely recommend More

I asked multiple times if the vehicles was going to take more than a day would I be able to get a loaner for my wife and new born. Every time asked before during and the call that would earned the time it w more than a day would I be able to get a loaner for my wife and new born. Every time asked before during and the call that would earned the time it was there, I was assured I would get one. Sure enough just like last time we had this issue, there was no loaner. This is why we won’t come to the dealerships unless it is necessary and will not own a VW again. Once this is out of warranty we will get rid of it because it’s failing now. It will for sure fail in the future then. Overall not happy with the product, but more so the service. More

Saul provided exceptional customer service and was so knowledgeable, patient, caring, and attentive. This is the best Volkswagen dealership that I ever have gone to and I even travel from Tampa to come h knowledgeable, patient, caring, and attentive. This is the best Volkswagen dealership that I ever have gone to and I even travel from Tampa to come here to get my vehicle serviced. They are the absolute best and Saul made sure my vehicle was properly serviced and they have such a great team here. Excellent management and just the best dealership! More

Great service! Everyone was very friendly and helpful. Price was better then expected and the wait time good. They washed and vacuumed the car. Even walked me to t Everyone was very friendly and helpful. Price was better then expected and the wait time good. They washed and vacuumed the car. Even walked me to the car and opened the door for me before handing over my key. Great people, great place. More

Friendly people Comfortable waiting area Shuttle service Services are a little pricey but are done well service Services are a little pricey but are done well More

The team of service advisors and the mechanics are why I always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. More

Always upfront. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. More

Service department was easy to deal with and keep me updated in a timely fashion updated in a timely fashion More