Lakeland Volkswagen - Service Center

I was very pleased with the personnel and the service. I was not happy with how much I had to pay. It was quite expensive. was not happy with how much I had to pay. It was quite expensive. More

My vehicle was telling me that I was due for an annual service but only had 3,000 miles on the vehicle. I arrived and the advisor checked to confirm that I was truly due for service. He said that I was. H service but only had 3,000 miles on the vehicle. I arrived and the advisor checked to confirm that I was truly due for service. He said that I was. He called 2 hours later stating that it turned out that I was in fact not due for service. He stated that the technician reset my service indicator, which in fact had not been performed. More

Great service and followup, I appreciated the personal attention received from the entire team who serviced my vehicle, I would reduce the minimum number of words from 25 though if it was me. Boom 25 plus attention received from the entire team who serviced my vehicle, I would reduce the minimum number of words from 25 though if it was me. Boom 25 plus words More

Toni McCalla was very pleasant to deal with. He let us know how long the car would be and everything they were going to do. know how long the car would be and everything they were going to do. More

Tony in the service department was amazing. He made sure to get me in and out quickly during his busiest time of day. Thank you so much for making a stressfule event so easy! to get me in and out quickly during his busiest time of day. Thank you so much for making a stressfule event so easy! More

Tony was amazingly helpful!! He got me scheduled and in and out quickly. Plus he was able to find out some information for me well before I expected an answer! Thank you! and out quickly. Plus he was able to find out some information for me well before I expected an answer! Thank you! More

Prompt, friendly and fast service.The service department listened to my concerns and I am certain my vehicle is safe for my road trip to Canada this summer. listened to my concerns and I am certain my vehicle is safe for my road trip to Canada this summer. More

This location got me in quickly, diagnosed my problem and kept me informed of the issue along the way. While the repair was more costly than I would have liked, it was not the fault of the shop, and they wor kept me informed of the issue along the way. While the repair was more costly than I would have liked, it was not the fault of the shop, and they worked with me to find a solution I could afford, and fixed my car quickly and had me on my way the same day. Super friendly and helpful. Excellent experience. More

I have been using this dealership for about 4 years now and they finally got a great mixture of friendly and helpful associates. Looking forward to another 4 years and they finally got a great mixture of friendly and helpful associates. Looking forward to another 4 years More