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1,837 Reviews of Lakeland Volkswagen - Service Center
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February 21, 2020
What happened to my car? Normally I have nothing but positive remarks for this dealership. I have two VWs that I regularly bring in for service and repairs, but this has been Normally I have nothing but positive remarks for this dealership. I have two VWs that I regularly bring in for service and repairs, but this has been the least satisfying trip yet. I brought my 2014 Jetta in for diagnostics/repairs. Repairs seemed to go smoothly. However, when I picked up my vehicle this morning I noticed it was a WRECK on the inside. Napkins strewn about, registration papers crumpled on the floor, overall it was a mess and not how I left it when I dropped it off. Seems like someone was rummaging through my car, but I'm not sure why. Additionally, they listed a complimentary "wash" on the itemized statement of the repairs/services, and the car did not appear washed at all. Pretty disappointed as this is typically an awesome experience for me. More
by princessfinn
Employees Worked With
Jeff Perard
February 21, 2020
Great customer service! Very friendly and responsive to our needs. Gave us options with the right information to make a decision. Thank you very much! our needs. Gave us options with the right information to make a decision. Thank you very much! More
by EBETANCO1
Verified CustomerEmployees Worked With
Jeff Perard
February 21, 2020
Very pleasant and good service, clean job , explained everything that have to be done . Feel like you are home . Thanks so much for your wonderful job everything that have to be done . Feel like you are home . Thanks so much for your wonderful job More
by analnunez23
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
February 20, 2020
Service was great! They got my daughter’s car quickly and were very honest with what needed to be repaired and the costs. Repair was pricey but all VW repairs are. and were very honest with what needed to be repaired and the costs. Repair was pricey but all VW repairs are. More
by DDWILKIN4
Employees Worked With
Jonathan Fiermonti
February 20, 2020
My oil change and software update took six hours. Good think I wasn’t waiting at the dealership for it to be done or I’d be very upset. think I wasn’t waiting at the dealership for it to be done or I’d be very upset. More
by LISABELL1963
Employees Worked With
Jonathan Fiermonti
February 20, 2020
This VW dealer has proffessional staff ready to assist you anytime. They service you car on a reasonably timely manner. They will answer any questions you have concerning your automobile. I highly recomme you anytime. They service you car on a reasonably timely manner. They will answer any questions you have concerning your automobile. I highly recommend this dealership to any VW owners. More
by lexdg
Employees Worked With
Jeff Perard
February 10, 2020
Friendly staff. Requested to have vehicle service done. Without asking, Johnathan recommended a fix for the outstanding coolant issue. Service was excellent as usual and I have no issues to report. Without asking, Johnathan recommended a fix for the outstanding coolant issue. Service was excellent as usual and I have no issues to report. More
by 4P
Employees Worked With
Glen, Tony, Jonathan Fiermonti
February 05, 2020
Great service. My car need repair while road trip to Tempa. They have done a great job at minimum waiting time. Thank you so much Tempa. They have done a great job at minimum waiting time. Thank you so much More
by pukaijin0225
February 03, 2020
Thank you for always providing me with great service. It is always a pleasure when I get service done with the guys at lakeland Volkswagen is always a pleasure when I get service done with the guys at lakeland Volkswagen More
by krew
Employees Worked With
Other Employees :
Brian Woerdehoff, Jared Miller, Jonathan Fiermonti, Lawrence "Trey" Chapman
