Back

Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,820 Reviews

1,820 Reviews of Lakeland Volkswagen - Service Center

Sort by
July 20, 2023

Easy to make appointments, great office stuff. Resolved problems quickly, good mechanics. Provided with information from the start to finish. More

by pietrovaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernan
July 19, 2023

Matt is great to work with, and the service department seems to care about keeping my car going. More

by RSCHREK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 15, 2023

Dealer suggested that air filter should be replaced when a new one was installed 2 days before. They suggested additional work that did not need to be done. Will net be returning to this dealer for any More

by HENDERSON.TOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Always knowledgeable and resolve issues in a timely manor or will seek a solution for any issues More

by DSE1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
July 15, 2023

I highly recommend this service center! My work was approved and done before my maintenance agreement ran out! It was a bonus to me to see that they washed it and cleaned up the dash before More

by bawygant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 13, 2023

Over charging for repair - 2300 over 1300 at 2 other shops - The car has been a nightmare - Germans can’t make reliable cars no more ? More

by Cfyan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 13, 2023

I really enjoyed the service that I get from this Volkswagen in Lakewood and I do plan on bringing my car back there for service More

by yvette922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 09, 2023

The service tried to do FRAUD with a service than my card didn't need More

by America Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley , Matthew Lindberg
July 07, 2023

Excellent work, I always take my car there, very fast and don’t push extras More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 07, 2023

The line was short at appointed time. The service was quick. The people were very cordial. My wait was nice and quiet. Free coffee and water or opt for vending machine during wait. I was More

by linkwill88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but it was female.
...
66
...