Land Rover Wichita

Keeps me informed, works with me, loaner car a plus! ! Matthew and Leah, first rate! ! Matthew and Leah, first rate! More

Jaydon was very helpful! He could answer any question I asked. He listened to everything I wanted in the vehicle. I would recommend Jaydn to my friends and family for sure! He could answer any question I asked. He listened to everything I wanted in the vehicle. I would recommend Jaydn to my friends and family for sure! More

We have best service in Land Rover Wichita. They helped us and they stayed late for us on Saturday. They helped us and they stayed late for us on Saturday. More

I thought they did a great job. I called from Maryville, Mo and worked with Jaydon Maldonado. He was very good at taking pics and videos for me and showing me everything on the vehi I called from Maryville, Mo and worked with Jaydon Maldonado. He was very good at taking pics and videos for me and showing me everything on the vehicle. I ended up buying a Velar and they delivered it to my house over 4 hrs away. Again, excellent sales/service!!!! More

Hands down to Mathew Salyers. Drove 31/2 to purchase my vehicle. He listened to what I wanted and price range then the magic happen😃 very professional, I will definitely be back Drove 31/2 to purchase my vehicle. He listened to what I wanted and price range then the magic happen😃 very professional, I will definitely be back for business More

Never answered my question on color of Corvette showed blue but called out black with red interior? blue but called out black with red interior? More

Literally signed up for an account to warn others of the nightmare that is Walser/JLR of Wichita. There are lots of fake reviews on here -- the real ones are clearly the negative ones and mirror my own expe nightmare that is Walser/JLR of Wichita. There are lots of fake reviews on here -- the real ones are clearly the negative ones and mirror my own experience. The sales folks are dishonest at best. I can't speak for the service or parts departments, but the buying process goes like this: their claim to fame is firm pricing from day one, with no negotiating. They stick to their guns on this; if you call them out on above market pricing (above KBB for used cars, or above MSRP for new cars) they'll shrug -- all the way up through the various levels of sales managers -- stating pricing is set by Upper Management and there's nothing they can do. Your first call or visit will be pleasant; they'll happily discuss their inventory, their no-negotiating sales process, and maybe even get you a cup of coffee on the house. They might return your phone calls once or twice. When you go to follow up. Then they lose patience; do you want the car or not? There's a lot of interest in these rare vehicles, you know. They keep their inventories small. "We're a small town operation," you'll be told. Every time they get an inquiry about a car, they'll raise the price a few hundred dollars. "Oh yeah, the longer the cars sit there, Management tries to cover their costs by raising the price. Still interested? This one's rare!" they'll quip. Eventually they get a buyer, because their inventory tends to be unique. Don't fall for this -- they're competing against large national sellers like dealerships in bigger cities who will almost always get what you want, for thousands less, and still be willing to sell you a car without this xx, even if you aren't local to them (shoutouts to KC, Naperville, and North Atlanta LR dealerships for this!). We fell for some "unique" inventory they've had twice now; both times, while awaiting photos of the cars to become available because they were supposedly still waiting to receive them, the prices were raised on the website by about $1500. We called back to ask what was up. Dennis nervously explained, "Yes, Management did raise the price. Better hurry before they do it again!" The icing on the cake: if you want to put a hold on a car, say while you await financing, they require a *non-refundable* deposit. What? Another family in the store at the same time as us were chewing out the sales manager because they had put a non-refundable deposit down, and their car was sold out from under them while awaiting financing the *dealership itself* was arranging. (It was easy to overhear this conversation because of the shouting match going on!) That was enough to walk away. As other reviews on here say, drive a few hours to KC, or OKC, or call competitive national dealerships who will be happy to sell and ship you a car. Save yourself from being ripped off, and who knows what else with these folks. This is the kind of dealership that gives the process of buying a car such a bad rep! More

I would not recommend this dealer to anyone. I send in a request for quote on Saturday night via internet. Receive an email from Matthew the salesman on Monday morning, i proceed to try and contact him all request for quote on Saturday night via internet. Receive an email from Matthew the salesman on Monday morning, i proceed to try and contact him all day calling 7 times with no response. The next morning i receive an Email from the GM Keith(check in and introducing himself) in which i responded to him and tried to call him 5 times through the day with no response. SO that is 12 times reaching out to them with no response. I call the general line and get to talk to another salesman that than tells me the car is now sold. Tell him what has happened and express my concern for not getting any opportunity on the vehicle. A sales manager than calls me back Derek. Very rude person and bad attitude from the start, has no customer service skills. At one point he even says i am glad i sold it to someone else. Stay away from a bad experience and choose a quality dealer that will respond to each customer. More

Outstanding salesman!! Will most definitely be buying our next car from Matthew Burr. Great customer service and attention to detail. Made us feel like family and not a customer. our next car from Matthew Burr. Great customer service and attention to detail. Made us feel like family and not a customer. More

Steve Belise did an excellent job. I purchased this through the Internet and I’m very satisfied with everything. I would recommend this facility For purchase consideration. through the Internet and I’m very satisfied with everything. I would recommend this facility For purchase consideration. More