Landers McLarty Nissan of Huntsville

Lance was awesome and super professional! He made the process very easy! Hands down the best car shopping experience I’ve ever had! Thanks again process very easy! Hands down the best car shopping experience I’ve ever had! Thanks again More

Had a great car buying experience at Landers McLarty Nissan of Huntsville. Bruce Bennett was very helpfully and knowledge and friendly. We would use him again. Nissan of Huntsville. Bruce Bennett was very helpfully and knowledge and friendly. We would use him again. More

I wish there was a zero star rating. Every time I take my Mariano Platinum in I have issues and am mislead. Today they have it because it has a warning beep with no visual indication when I drive it. I went Mariano Platinum in I have issues and am mislead. Today they have it because it has a warning beep with no visual indication when I drive it. I went in to the counter and scheduled an oil change tire rotation and evaluation and repair of this issue. Five times have I gone over the same issue. All they’re interested in is selling me a new battery and windshield wipers. The last time I got wipers I was going to go to Auto Zone and buy lifetime warranties ones until they told me they’d give me lufetime. It’s just the principal. Aft five discussions they still haven’t test drove it. I guess I’ll have to take it to Decatur Al to get it evaluated and repaired. I’m livid again. More

trash service Have a "noise" coming from front end of my vehicle. 2017 versa with 23,500 miles, make an appointment to have it looked at, show up at my set time, se Have a "noise" coming from front end of my vehicle. 2017 versa with 23,500 miles, make an appointment to have it looked at, show up at my set time, service advisor asks me if im leaving the vehicle, i said i would wait, tells me hes unsure when my vehicle would be looked at. Why make an appointment? Ask to speak to Bill Mashburn, service manager, this guy is a real winner, he should learn to lead by example, manger is rude tells me thats to bad, I tell him I will let nissan know, Bill tells me go ahead, lol like he dont care. This is why I don't bring my vehicle to get serviced by these guys. Just like their 2 year free oil changes, ya if you can spare 2 hours of your day to get it. Never will use this dealership again, will drive to Decatur first. More

Do not I repeat do not buy from this place!!! I have had to contact a attorney to get this matter handled. I bought a 2018 from them!! 3 weeks of having it found a big rust spot on top. Didn’t notice at the to contact a attorney to get this matter handled. I bought a 2018 from them!! 3 weeks of having it found a big rust spot on top. Didn’t notice at the time of purchase because it’s a suv until we started to wash it on top took a pic and called them took them a month to contact be back left message and everything finally got a call back. Was told we won’t fix because they said they don’t know if I did it or it was there when I bought it. You could tell it was there when I bought it. Rust come on had it only 3 weeks. So finally month in a half later arguing back-and forth. She calls and says we will fix it but you have to get your own rental to drive. So this past Thursday I head out to Texas husband is in hospital the car starts going crazy on interstate almost got hit by semi with my kids in car. I get off the exit thank God a Chevrolet dealership right there so the mechanic said the wiring is bad they should have never sold this car to you he said so I called the dealership they told me to come in and they would put me in another car I get there this past Saturday ok I went to test drive a white Dodge Journey Dodge journey take notice right before this they told me they didn’t put cars on the lot to sell that hasn’t be certified check e. So I get in the Dodge Journey push the button to start it. Came on and I asked the sells Associate associate you hear that he said get out it’s knocking ok so I found something I liked they said after about and hour they couldn’t get me in it ok so they went in didn’t see them for a while said ok well we tried another deal it fell through they said I said what deal he tried to put me in a brand new car that he didn’t even asked me if I liked it. Well I left went home called all week this week note my husband is in hospital can’t get to him because they won’t help me get into a car so they told me they could get me in a rouge they knew I didn’t like them until I found rouge I liked well finally 7 last night I get a call saying they couldn’t get me in one but when I told them I didn’t like it they could get me in it then because they thought I didn’t like it that’s why they said they could .they wanted another dose payment I just gave them one for this death trap they put me in !!! They just wanted to make another Commission thats what I feel. Well today I text the lady Margaret I have been dealing with and let them know I have got attorney and I would be protesting in front of there dealership. The general manager called me The general manager called me today and said bring the car back I will buy it back from you he said and you can go down the road the exact words from him I was recording the whole time and I asked him to repeat his self he said just come and see me he said he knew I was recording him after he realized that he ask me to come in and talk to him note I have been dealing with this place for 4 months since I bought the car never once the General manager called me to help me I even met him out in the parking lot Saturday when I went to look for a new car and when he heard my name he just drove off in his golf cart. General managers name is Eddie people please be aware of this dealership and if anyone would like to stand up with me in court or protest please contact me there are already a few that will be with us in court and protest outside the dealership!! I gave them all chances to help me and all they wanted to do was make more money off me and don’t let these people fix your car it’s scary !! More

This dealership is TERRIBLE . I’d rate ZERO stars if i could. Absolutely the worst customer service i have ever received. I do not recommend anyone purchase a vehicle from this dealership. The service adv could. Absolutely the worst customer service i have ever received. I do not recommend anyone purchase a vehicle from this dealership. The service advisor tracy is Very Rude and Very Fake as well as the service manager bill. They dont care. She is so sarcastic & plays this “nice” role while speaking to you with a smirk on her face. As if something is funny! On June 6th i purchased a brand new .. yes 2020 BRAND NEW NISSAN ALTIMA SR from this dealership. 6 days after I purchased the vehicle my tie rod snapped & had wheel axel damage. $3,000 in damage on a car that doesnt even have 1,000 miles on it. I immediately had my car towed to landers & here we are almost 2 months later and my car is STILL there. Not only am i making payments on a vehicle i dont even have in my possession but they seem to just not care at all about me & take their sweet time. Why should they care? It isnt them or they’re vehicle. I contacted Nissan Corporate about this problem and they launched an Investigation they stated would take 6-12 weeks. Wow! They told me to speed the process up i should file a claim through my insurance (which i did) it was approved. Nissan corporate stated they would reimburse my insurance if it was found to be a Nissan Defect in the tie rod. My vehicle is STILL at landers un fixed. Now they state that they cannot repair my vehicle UNTIL nissan is done with the investigation. No one knows what the xxxx their talking about!! I called nissan corporate to inform them that i only followed orders from them. They told me to file a claim because it would be MUCH faster to receive my vehicle, but now although my insurance would pay.. they suddenly cant touch it? They dont care about you!! I was poorly treated!! Absolutely NOBODY is on my side! No one seems to care about me or my situation i am APALLED. i thought i was doing myself a favor by trading in my car & purchasing a BRAND NEW VEHICLE as a gift to myself ... but i was better off with my old car! Im so sad im going through this & i do not know what else to do. These people are crooks, rude, selfish, grimey, NASTY and flat out ONLE CARE ABOUT A SALE. it is now july 10th... STILL NO CAR. i call almost everyday and go to the dealership and hear the same thing (we are waiting on nissan to complete the investigation) but when i called Gary, the nissan adjuster who came out to inspect my vehicle, he states the investigation is complete & they should have been working on my car. Just a mess. Nobody knows what they are talking about and everyone gives me nasty attitude as if they dont give a xxxx. i’ve had it with these people. Lesson learned, NEVER BUY FROM LANDERS MCLARTY NISSAN!!Traci, b**** you are rude!!!And if you are going to treat people the way you do , find a new profession because one dealing with angry people just isnt for you!!! I am taking this to the BBB, and any other social platform where i am able to write a review. My story will be heard! How i was treated & how long this is taking is COMPLETELY UNACCEPTABLE. you guys know this is dead wrong! According to margaret the customer relations specialist & willie the dealership manager, they claim they will pay half of my $500 Deductible, but lets see if that is actually true IF AND WHEN i get my vehicle back. I wouldnt be suprised if it wasnt! The rental i have has to go back & here i am stuck without a car, today June 9th i went to the dealership for maybe a 3rd of 4th time since my vehicle has been there & REQUESTED TO SPEAK TO THE SERVICE MANAGER. I sat from 4:30-6 and was told BIll was to busy & couldn’t speak with me. TRACY, yes the nasty rude lady saw me sitting there for almost 2 hours and waited until the very last minute to come tell me that. So no, i left without speaking to ANYONE REGARDING MY VEHICLE! Nobody wants to talk to me... they all avoid me & give me the run around. They think its funny. I wouldn’t wish this on my worst enemy. I am 26 years old , young, and worked my xxx off for this car. i didn’t deserve to be treated this way! Regret coming here More

This was my first car buying experience and he made it so easy. All of the ins and outs of financing were explained. He set me up for success not just with this car, but also for my future car buying needs. easy. All of the ins and outs of financing were explained. He set me up for success not just with this car, but also for my future car buying needs. Couldn’t recommend anyone more. More

I had a great experience today, Rene was very helpful and not at all pushy. I’d buy from him again. He made my decision easy and it was a pleasant experience. not at all pushy. I’d buy from him again. He made my decision easy and it was a pleasant experience. More