Back

Landers Toyota NWA

Rogers, AR

4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
Contact Dealership

411 South Metro Parkway

Rogers, AR

72758

Directions

By Type

Showing 7,743 reviews

January 19, 2022

All was great except the service dept lost my keys, one person said they will mail them next said will deliver to my home. Haven’t seen they yet! More

by joylafrentz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jan 26, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear you had an overall great experience while in the shop, but we're concerned to hear about your keys. If you haven't heard from a member of our team recently, let us know!

Jan 28, 2022 -

joylafrentz13 responded

no one called yet.

January 19, 2022

They met me in their garageThey process my claimTold me They met me in their garage They process my claim Told me what the procedure was They were very polite and courteous also More

by Ted-johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Jan 26, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you sharing your experience. We hope to see you in the shop next time!

January 19, 2022

There was a mixup on getting properly checked in. They took kind attention to the situation and gifted me with a free oil change. More

by mama06hightower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember their names, just their kindness., Lake Mills
Jan 26, 2022 -

Landers Toyota NWA responded

Thank you for sharing your experience! We're glad to hear our service team could get the situation resolved and help you out. Thank you for choosing us for your service needs!

January 19, 2022

Explained clearly what they did to fix my tires. Cared about my concerns. Polite people! More

by Rocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jan 26, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could help you with your tires and explain what was going on while also caring about your concerns. Thank you for the feedback, and we'll see you in the shop next time!

January 19, 2022

Fast, effective, and transparent service was provided during recent visit for service on our 4runner. More

by jordan.shaye.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Jan 26, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could provide fast and effective service while keeping you informed. If there is anything else we can help with, give us a call!

January 19, 2022

Bryan Huddleston was great and answered my questions whenever I needed something. He was kind and it was great to work with. Everyone we met made us feel comfortable and genuinely wanted to help us. More

by DAVID_SHAO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We 100% agree Bryan is great, and we're happy he could answer your questions. Congratulations on your new Toyota! See you next time!

January 18, 2022

The service appointment quick, right on time. I was quickly greeted by the service attendance an lead to the waiting area. More

by MORRISERIC30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Jan 20, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad we could get your Toyota in the shop quickly. We'll see you in the shop next time!

January 18, 2022

Had a good experience overall, they had surprisingly good inventory despite the challenges that currently face car dealerships. Our salesman was helpful and informative, but I was a little put off when he st More

by Anitra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate the feedback, and we're glad your overall experience was a good one. If there is anything else we can help with, let us know. Congratulations on your Toyota purchase!

January 18, 2022

Ok not the bestNot good respect for customer timeI will Ok not the best Not good respect for customer time I will be reluctant to use again More

by Zaki Samman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know their names, Manrique Valdez
Jan 19, 2022 -

Landers Toyota NWA responded

Thank you for the feedback, Zaki. We strive to provide our customers with great customer service when they visit, and we’re concerned to hear that your experience did not reach that goal. We hope to have another opportunity to provide you with an even better experience, and if you’d like to discuss your concerns, please give us a call. Thanks.

January 17, 2022

The service was really good. Service was really fast too The service was really good. Service was really fast too & everything looked really nice and clean More

by Jennihernandez0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels, Tim Doran
Jan 20, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy to hear your service was good and fast, and the overall experience was a positive one. We'll see you in the shop next time!

...
175
...