Landers Toyota NWA

Average dealership at best. I only used this dealership because it’s close to where I live. If I had a choice I probably use different one. because it’s close to where I live. If I had a choice I probably use different one. More

Same Kind of Average experience one again.. First off, why is it that only one person can check people in for a recall service? I first off had to wait for Jason to get back into the office in o First off, why is it that only one person can check people in for a recall service? I first off had to wait for Jason to get back into the office in order to check me in. As we finished the check-in process, I asked Jason how long the appointment should take and he advised me that it should only take an hour to an hour and a half. After almost 3 hours of sitting in the lobby, I decided that it was best to go and get an update (BECAUSE NO ONE HAD EVEN COME TO TRY AND FIND ME TO GIVE ME AN UPDATE & I SAW MY CAR ALMOST DRIVE INTO THE GARAGE & THEN TURN AROUND AND LEAVE). After I asked for an update, Jason advised me that he had a giant stack that were ready but he "hadn't had a chance to get around to them yet." So it's annoying, #1, that I don't get updates from your team (I've been at the service center before for 3+ hours and the service is consistently not the best at all). And #2, I find it frustrating that the lack of consistency is so appalling. Let me say this.. if I didn't live so close to this dealership, I'd get my car serviced at another Toyota option. More

Reliable They did what was needed to be done in a friendly, efficient manner. the Service Advisor was nice and he text me when the car was ready. They did what was needed to be done in a friendly, efficient manner. the Service Advisor was nice and he text me when the car was ready. More

Due to covid19 and the social distancing, I wasn't comfortable bringing in my Tundra for a recall service. I was very pleased with the concierge service! comfortable bringing in my Tundra for a recall service. I was very pleased with the concierge service! More

New Car Purchase I had been looking around town for a new car, upgrading from a 2 door Cobalt to something with a little more room & more practical for me. On our fir I had been looking around town for a new car, upgrading from a 2 door Cobalt to something with a little more room & more practical for me. On our first visit Brian Huddelston showed me around, gave a lot of options to consider & was very patient with my pickiness lol & really well informed when answering my questions! Once I made a decision we returned to buy the car & Joy McPherson accompanied me on a test drive, gave me some info about the Mitsubishi brand that I didn't know & assisted me with all the purchasing paperwork. She was very kind, enthusiastic & helpful! Brian Dameron walked me through some finance options that were available, explained the warranties on my car, & was the man I gave all my money too! Haha! He was very helpful & kindly walked me through all the paperwork I was signing. He has worked with my dad in the past too & my family has nothing but kind words for him!! More

Second Toyota purchased from this dealership from Sean Chase. Both times he has exceeded my expectations. Friendly, fast, and a great deals. Will be going back again in the future. Chase. Both times he has exceeded my expectations. Friendly, fast, and a great deals. Will be going back again in the future. More

Lake did and excellent job! I was able to get my daughters Rav4 serviced and the nail in her tire removed and plugged within an hour! It was an end of the day appointment and they were able to excee daughters Rav4 serviced and the nail in her tire removed and plugged within an hour! It was an end of the day appointment and they were able to exceed my expectations! Thank you to lake and the service staff for a job well done! This was the first service on my daughters SUV and we will be back! More

Manny and Juan Valdez were awesome. Got best deal and car is great. Couldn’t ask for a better place to buy a car and we will again! is great. Couldn’t ask for a better place to buy a car and we will again! More

The service was very quick and the employees are incredibly nice and helpful. I highly recommend getting any work to your toyota, subaru, or scion done here. incredibly nice and helpful. I highly recommend getting any work to your toyota, subaru, or scion done here. More

Repeat buyer. Thank you again, Karmeron Fruchtl for your patience and thoroughness with our recent purchase! Your assistance and advice with the buying process alw Thank you again, Karmeron Fruchtl for your patience and thoroughness with our recent purchase! Your assistance and advice with the buying process always makes a huge difference! More