Landers Toyota NWA

Excellent focus on customer experience Juan was very helpful in finding me the vehicle I wanted and helping with the entire process. Very friendly and customer focused. They sell you what y Juan was very helpful in finding me the vehicle I wanted and helping with the entire process. Very friendly and customer focused. They sell you what you want to buy, not what they are trying to get off their lot. More

Sold me a lemon Last Thursday I purchased a 2012 Honda CRV with 66,000 miles on it. On the way home I noticed the transmission was shuddering and slipping I texted Last Thursday I purchased a 2012 Honda CRV with 66,000 miles on it. On the way home I noticed the transmission was shuddering and slipping I texted the salesman and told him to call me. He never did call me back. Took the car to The dealership on Saturday. I asked them to call the salesman off the lot and come to the office. They called him but he never did show up. I talked to the service manager and they took the car in and said they would do some repairs. The transmission was slipping the air conditioner was not working the two backseats would not lay down because the latches were defective and the keyless entry key fob did not work. They had it Saturday Sunday Monday Tuesday and Wednesday. I texted the dealership on Tuesday and told them that I was out of food in the house and I needed a loaner car. They said they would get back with me the next day. They said my car was ready in the morning but I could not come and pick it up until the afternoon. I picked it up and the air conditioner was still not working. The key fob also did not work. Upon driving home the transmission was still shuddering. So far nothing has been fixed. I will give them another chance to fix it. As far as I can tell I spent $15,000 on a very defective vehicle. More

Friendly and Efficient Customer service was friendly and quick to react. Service turnaround was very fast and completed in less than an hour after arrival. Other dealershi Customer service was friendly and quick to react. Service turnaround was very fast and completed in less than an hour after arrival. Other dealerships I have used typically takes at the least a half day to complete a simple oil change. A plus is the team had put my truck through a car wash. More

Very accommodating dealer My experience at Landers Toyota was good overall. The salesman Felix was very helpful and informed on the Tundra i bought. He answered every question My experience at Landers Toyota was good overall. The salesman Felix was very helpful and informed on the Tundra i bought. He answered every question i had with knowledge and enthusiasm. The buying process was fair and the staff worked hard for my financing. I wasnt happy with the cost of add on Toyota premium wheels and decided not to buy due to cost, and is why i rated 4stars and not 5stars. Overall the buying experience was positive and i would recommend this dealership. More

Quick and easy The service I requested was done in a timely manner and I was not bothered by anyone trying to sell me something I didn’t need. The people I dealt wit The service I requested was done in a timely manner and I was not bothered by anyone trying to sell me something I didn’t need. The people I dealt with were friendly and polite. More

Car would shut off after starting Was never notified my vehicle was done. had to contact the dealership 40 minutes before they closed and they hadn’t done the necessary work to fix the Was never notified my vehicle was done. had to contact the dealership 40 minutes before they closed and they hadn’t done the necessary work to fix the problem. Took the courtesy shuttle to work and had a great experience dropping off the vehicle More

Arrived at a deal in no time I was ready to trade in my 2017 Camry and stopped by Steve Landers to see what they had and what kind of terms. I met Mannie Valdez on the lot and we I was ready to trade in my 2017 Camry and stopped by Steve Landers to see what they had and what kind of terms. I met Mannie Valdez on the lot and we looked at some cars. I knew what I wanted, what I wanted to pay and what terms I was looking for. We arrived at a deal with very little haggling. I appreciated not having to deflect the usual "I'll have to ask the manager" back and forth and back and forth that I have been through at other dealerships. I am really enjoying my new Camry and the great new safety devices. I especially like the automatic dim and bright feature on the head lights. More

Awesome Rick Jones helped me get my new car was really friendly and awesome. We got the deal done really fast. I recommend him and the Toyota dealership Rick Jones helped me get my new car was really friendly and awesome. We got the deal done really fast. I recommend him and the Toyota dealership More

Great customer service. Always pleased with the friendly customer service. The employees are knowledgeable about what needs to be done. The work is done in a timely manner. Always pleased with the friendly customer service. The employees are knowledgeable about what needs to be done. The work is done in a timely manner. More

They did everything they could Started out crazy with the warranty company but they did all to help me out. They Gave me a loaner for the entire time they had my truck. Started out crazy with the warranty company but they did all to help me out. They Gave me a loaner for the entire time they had my truck. More