Landers Toyota NWA

Customer service The customer service was excellent. Our Service advisor Drew was helpful and informative, they were super busy yet he was able to still take time and The customer service was excellent. Our Service advisor Drew was helpful and informative, they were super busy yet he was able to still take time and help me and other customers while answering questions. Thank you, Drew for your great attitude and help. More

Friendly, great service! Everyone was very helpful, kind and considerate. The work was completed on time - the time I was told when I dropped my car off. Awesome customer se Everyone was very helpful, kind and considerate. The work was completed on time - the time I was told when I dropped my car off. Awesome customer service!! More

They made it easy.. We were contacted right away by internet sales and It was a great experience! I would highly recommend this team if you are looking for a car. We were contacted right away by internet sales and It was a great experience! I would highly recommend this team if you are looking for a car. More

Purchased New Vehicle Great experience. All team members that I interacted with were very helpful. I dealt with Caleb the most and he was thorough in his explanations and h Great experience. All team members that I interacted with were very helpful. I dealt with Caleb the most and he was thorough in his explanations and helping me buy my dream car!! More

Great Experience Pedro was great to work with!! Overall experience was top notch!! Would come back and would recommend to others to come to Steve Landers Toyota NWA. Pedro was great to work with!! Overall experience was top notch!! Would come back and would recommend to others to come to Steve Landers Toyota NWA. More

Customers, and their vehicles, come first I go to Steve Landers Toyota to service my vehicles because I do not trust Toyota of Fayetteville Service, even though I bought my truck from Fayettev I go to Steve Landers Toyota to service my vehicles because I do not trust Toyota of Fayetteville Service, even though I bought my truck from Fayetteville. Fayetteville Service (not sales) is slow, and they are either lazy or dishonest. Landers has always treated me well, and found my problems rather than not finding them or ignoring them. They even went out of their way after I tried to arrive for an appointment at a time that would let their shuttle get me to work on time, but the shuttle was not available, and the service manager took me in his personal vehicle. Customers and vehicle service come first, and I have never felt like they are trying to take me for one. It does help being mechanically minded, but I do not feel like they would do that in the first place. And their prices are very in line with other shops, sometimes cheaper. I'd rather pay a little more when I know I and my truck will be treated correctly. More

Wanted new pickup, bought new pickup. Same as above, geez , I'm a simple guy that's about all there is to say. Hope never to have remorse but it's a little early to tell seeing as how I'v Same as above, geez , I'm a simple guy that's about all there is to say. Hope never to have remorse but it's a little early to tell seeing as how I've only had this truck two days. More

Regular Maintenance I would have rated you 5 stars except this time I had a question about how you measured my tires and brakes. I had a brand new tire on one wheel (les I would have rated you 5 stars except this time I had a question about how you measured my tires and brakes. I had a brand new tire on one wheel (less than 100 miles) and 3 other tires that have about 9,000 miles on them. According to your rating, it is time to consider replacing all 4 tires! I am a little confused about that. In addition, you said the same thing about my brakes and since I questioned your suggestion about the tires, I am wondering if you also misrepresented my brakes. This is the first time I have had any issues with your service. I am supposed to take the car back and the service manager is going to redo the review on both and let me know what he thinks. More

Nice visit Came in for an oil change in my car and also check engine light on. The tech did his job and we got answers. Now we just have to come up with the mone Came in for an oil change in my car and also check engine light on. The tech did his job and we got answers. Now we just have to come up with the money for the work. More