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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

Overview
Employees
Reviews
Vehicles
4.7
1,883 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs. Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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10905 S. Automall Drive

Sandy, UT

84070

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Showing 1,883 reviews

April 27, 2024

Very professional. Well done. I wish the coffee machine had been working. Otherwise I felt the car was properly handled. More

by 50tomjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Helpful
April 26, 2024

Great staff and knowledgeable service writers. Highly recommend LHM Jeep, Dodge, Ram automotive service and repair shop. More

by Thinlite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Priest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto knows Mopar parts too.
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

Helpful
April 24, 2024

The dealership seems very disorganized each time I go into the service center, and there is no one there to greet customers to find out what they need. Everyone seems to be running around like chickens w More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Merriam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Thayne, Chris Spencer
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello, thank you for reaching out. Your observation about the service center’s atmosphere is concerning, and I want to assure you that we are addressing these points. We strive for a welcoming environment where customers feel prioritized and well-informed. I’d like to hear more about your experiences to help us enhance our service process. Please contact me directly to discuss how we can make your next visit more orderly and pleasant. - Steve Massey, General Manager, (801) 553-5910

Helpful
April 24, 2024

Did not put oil back into the truck to the safe fill line now have a knocking sound coming from my engine More

by eradair4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I want to address the issue you’ve mentioned regarding the oil service on your truck. Ensuring that vehicles leave our service center in optimal condition is a responsibility we take very seriously. I would like to investigate this matter; if we have yet to connect by the time that you find this response, please feel free to contact me so we can resolve this promptly. - Steve Massey, General Manager, (801) 553-5910

Helpful
April 24, 2024

I am female. Brandon communicated to me in a “mans-plaining” way. I didn’t appreciate how he oversimplified things and talked down to me, as if Im stupid and don’ More

by MJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

MJC, it’s disheartening to hear that you felt spoken to in a condescending manner; this is certainly not the customer experience we strive to provide. Respectful and clear communication is a cornerstone of our service, and we value your insight and knowledge about your vehicle. I apologize for any frustration this has caused, and I would like the opportunity to ensure that your future interactions are positive and respectful. Please reach out to me directly so we can address your concerns in a manner that you find satisfactory. - Steve Massey, General Manager, (801) 553-5910

Helpful
April 23, 2024

Austin went above and beyond for me during my service. I would never buy a car from any other dealership. You can tell upper management treats their employees with the upmost respect. The vibe driving int More

by skipkat70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin ⭐️⭐️⭐️⭐️⭐️
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Apr 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Helpful
April 23, 2024

Did good job on getting checked in and out. No waiting. Friendly knowledgable and very helpful about how long repairs would take More

by anitatanner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Thayne. 5star
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Apr 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs.

Helpful
April 23, 2024

As always, Isaiah was on top of things for me. His communication throughout the process was excellent and I also appreciated the way he took time to answer and discuss all of my questions. He ju More

by mike s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who scheduled my Uber ride was very friendly and professional.
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Apr 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Helpful
April 23, 2024

Everyone was great to deal with. Darin really took care of me and my car. Very satisfied. More

by craig.craigtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Nielson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon.

Helpful 1
April 23, 2024

Service was efficient and pleasant. I was Uberred back home and back to pick up my vehicle. More

by skialta54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher with recalls.
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Apr 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your positive experience with us and for choosing our dealership for your automotive needs. We're pleased to hear that our team was able to exceed your expectations and provide you with exceptional customer service.

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