Larry H. Miller Toyota Peoria

I was thrilled to find out I had one person to deal with from the get-go and that was Dean Anderson. I realized that when I got to the dealership and he was right there to greet me and tell me what was next from the get-go and that was Dean Anderson. I realized that when I got to the dealership and he was right there to greet me and tell me what was next. He also told me how to go about the shuttle service. I went over to the shuttle service and Richard took me and another passenger to our homes. Then when Dean called back and told me that my car was ready, I called the shuttle and they were able to pick me up within a few minutes. This time I had Joe. When I arrived back at the dealership, there was Dean ready to take care of me again. When I started pulling out there were some other cars around, so this very nice young man who had pulled my car up said "I will help you out." He did and I was on my way. I told my husband and my neighbors what a great experience I had. Everyone I had contact was personable and made me feel special. Our car was still under warranty, so we didn't have to pay anything. THANK YOU for everything!!! Judith A. Hatfield More

My experience was wonderful right up to the writing you a check for the vehicle. I had to wait over 1 hour and 20 minutes to write you a check as I was paying cash. I had been told that the finance person check for the vehicle. I had to wait over 1 hour and 20 minutes to write you a check as I was paying cash. I had been told that the finance person would be with me in just a little bit ( since they are the only ones that apparently can accept a check) and then was just left sitting. The receptionist actually came over after about an hour and asked if I was ok. I informed her I was not and that I was ready to cancel the deal and take my other vehicle and go home if I did not get helped with in the next 15 min. . She went and talked to someone in the back and came out and told me someone would be with me within the next few minutes. I was taken care of within 15 minutes. My suggestion would be that especially when someone is paying cash that you do not make them wait and if there is a wait someone should tell the client that there is a hold up and not leave them sitting. More

Good overall experience using the Costco buying program, dealt with Philip Bartlett on this purchase and everything went smoothly. Vehicle was delivered in excellent shape. dealt with Philip Bartlett on this purchase and everything went smoothly. Vehicle was delivered in excellent shape. More

Very good experience. courteous and concerned personnel. Finished work ahead of schedule. Comfortable waiting room with free coffee and pastries a plus. Overall, top rating for service Finished work ahead of schedule. Comfortable waiting room with free coffee and pastries a plus. Overall, top rating for service More

I purchased a 14 Tacoma two weekends ago. I left the finance office expecting to hear Brandon either Monday or Tuesday. The only paperwork I had at that time was a receipt for $3000 cash. I did not he finance office expecting to hear Brandon either Monday or Tuesday. The only paperwork I had at that time was a receipt for $3000 cash. I did not hear from Brandon. Here I am two weeks after the sale and I still do not have my paperwork/contract. This is unacceptable business practice. Donald McAllister More

Starting with whomever answers when we call to set up a service , they always have our information at hand , never put us on hold and are VERY friendly and make us feel comfortable . We have been going to service , they always have our information at hand , never put us on hold and are VERY friendly and make us feel comfortable . We have been going to Rick for service advice for all four of the family's vehicle for years now , he is always available , always advises in a friendly manner(not pushy as I have seen in other places),always lets us know if there is a coupon price , and you cannot get this excellent level of work (backed by a great guarantee)anywhere else . More

The Edmonds was very friendly and attentive to our vehicles needs. He made sure to answer any questions we had. We would definitely return to him. vehicles needs. He made sure to answer any questions we had. We would definitely return to him. More

There were a couple of glitches but nothing to be upset about. Mike Ross was friendly and made suggestions that saved me money in the long run. It took longer than I was told when I made the appt but the w about. Mike Ross was friendly and made suggestions that saved me money in the long run. It took longer than I was told when I made the appt but the waiting room was very comfortable. The wireless service was a great benefit. More

I had to wait awhile because another person ahead of me who couldn't make up his mind about what he wanted to do for service to his vehicle and it took longer than I was told to do the routine service..... who couldn't make up his mind about what he wanted to do for service to his vehicle and it took longer than I was told to do the routine service.....but I was happy with the new waiting area and with Gonzalo and his assistance. More

Service was the normal with a call from about my request for service, which the time had to changed, but the day remained the same. Mike Ross knows the care as I have had it service many times here. It was for service, which the time had to changed, but the day remained the same. Mike Ross knows the care as I have had it service many times here. It was the usual excellent service and I will be bringing my Toyota Truck in for servide within a couple of weeks and expect the same service. More