Larry H. Miller Toyota Peoria

Salesperson is awesome. The financing person was rude, condescending and frankly insulting. Told me I had to go with the extended warranty and the gap insurance or he coul The financing person was rude, condescending and frankly insulting. Told me I had to go with the extended warranty and the gap insurance or he couldn’t get my interest rate lower then 10.99% yet my credit is close to 800. It wasn’t until I was cancelling the deal that he got a better rate but was rude the whole time. I asked questions and he snapped back making me feel like he was doing me some kind of favor. After the deal I went to shake his hand and he turned and walked away without acknowledging my gesture though it was obvious. My wife was set to buy the RAV4 adventure but lost all interest after my experience. This was the second car I have bought from this dealer (which is otherwise great) but I don’t feel I can ever go back as long as this horrible person works there. Too much to list here but suffice it to say I almost walked, another deal was cancelled and future deals are likely cancelled because of this person. All that should say enough. Sincerely, Dr Brian Tortorella More

Service department not good, at all. I (Not a mechanic and certainly not a Toyota mechanic) found out with 30 minutes of online research that I had a Valet key and it can not be used to I (Not a mechanic and certainly not a Toyota mechanic) found out with 30 minutes of online research that I had a Valet key and it can not be used to make extra keys. Well, I bought a Sequoia that only had 1 key and it was a Valet key. I also learned that locksmiths with the right software can clone the key so it works. So I call Larry Miller Toyota and they tell me they can and I told them twice it was a Valet key and they told me they could make another key for me. I drop it off and ask them to let me know if it will go over $200 and 2 hours later I have to ask how much longer it would be (they quoted 1.5 hours). It turns out they can not make a spare key, but they did program the FOB that I already programed myself and never asked them to do anything to and they charged me $325 for essentially cutting a key I bought in the parts department and it will open the doors, but not start the darn car. Their solution was to extort me for $1500 for an new ECU. I have heard Toyota service is great, but these clowns don't know a thing about Toyotas if it took them 2 hours to figure out want a dope like me could figure out in 30 minutes of web browsing, that is a very bad sign. Toyota service is BY FAR the most clueless bunch of yahoos I've dealt with. I guess it is good that they are reliable because you don't want to deal with these thieves. Buy a Mazda, their mechanics know what they are doing at least. Save $325 and 2 hours of your life and find someone else to do the work you need done. More

Very bad and rude service in the service department I will never get my truck service there will never get my truck service there More

STAY AWAY FROM LARRY MILLER TOYOTA IN PEORIA. We recently purchased a new 2024 Tundra Limited. We only purchased from them because the truck I wanted was rare and they had it. When the truck w We recently purchased a new 2024 Tundra Limited. We only purchased from them because the truck I wanted was rare and they had it. When the truck was delivered to us it looked like a three year old had cleaned it. The black wheels were completely covered in water spots. They left steel wool in the bed of the truck. The windows looked like they spread grease on them. The interior wasn't cleaned well at all. When we got home I realized that we got had were charged $200 for locking lug nuts that weren't even on the truck. The next thing they robbed us on was the window tint. Window sticker said ceramic window tint, for $800!!!!! I came to realize that they only tinted the front two windows for $800. They didn't tint the rest of the truck. COMPLETE RIP OFF. They are crooks. The salesman wouldn't return my messages about the lug nuts until I asked for the GM's information. The customer relations manager, Shannon, has been no help with the window tint. I asked her to relay my concerns to the GM. She either didn't or he doesn't care. Larry H Miller isn't a family owned business anymore. They are owned by Asbury Automotive Group. Just another money hungry, unethical, dishonest auto group. I guess it's time to contact the Asbury corperate office and the BBB. More

My entire buying experience at Larry H Miller Toyota Peoria was an extreme pleasure from beginning to end! I was looking for a reliable vehicle for my 17-year-old daughter. After being given the runarou Peoria was an extreme pleasure from beginning to end! I was looking for a reliable vehicle for my 17-year-old daughter. After being given the runaround from several other dealerships, we happened upon a vehicle at LHM Toyota that perfectly checked off every item on my daughter's wish list. As the salesperson and finance officer, both Corey Farlow and Anthony Deluca provided first-class customer service every step along the way. I would highly recommend LHM Toyota to all my friends and relatives without any hesitation! Their customer-focused atmosphere is second-to-none! More