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Lawton Kia - Service Center

Lawton, OK

4.6
1,794 Reviews

1,794 Reviews of Lawton Kia - Service Center

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March 29, 2025

Deborah is great. She always takes care of my Telluride. She keeps me up-to-date on all the maintenance.. Deborah always treats me like family and makes me feel like I More

by MEEKSRESIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lawton Kia responded

Thank you for your wonderful review! We’re so happy to hear that Deborah takes such great care of your Telluride and makes you feel like part of the Kia family. We appreciate your trust and loyalty!

March 28, 2025

Prompt, convenient and economical service. Customer service and informative details of recommended maintenance is of excellent service by the Lawton, Oklahoma KIA Dealership! Thank you Lawton More

by danielclarke20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lawton Kia responded

Thank you for your great review! We're happy to hear you had a prompt and convenient experience at Lawton KIA. We appreciate your support and look forward to serving you again!

March 25, 2025

Deborah johns was awesome! Even helped me get the stop sticker off the back windshield. Everyone was friendly and helpful. More

by DANIELLE Bratzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Lawton Kia responded

Thank you for your kind words! We're glad Deborah and the team made your experience a great one. We appreciate your support and look forward to helping you again!

March 25, 2025

Someone is always willing to help you. The staff is very respectful. I would recommend Lawton Kia to family and friends. More

by DICKEYSHALONDA1976
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Mar 26, 2025 -

Lawton Kia responded

Thank you for your kind words and recommendation! We're so glad to hear you had a great experience with our team. We appreciate your support and look forward to serving you again!

March 25, 2025

The business employs bully’s who’ target young teenage girls trying to get an oil change. I have not seen their business model, but I guess that’s part of it. Horrible experience. Sooner Kia is 70 minutes More

by Dan Sowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bald headed Hispanic guy with ugly beard
Mar 31, 2025 -

Lawton Kia responded

We’re sorry to hear about your experience. We take customer service seriously and do not condone any behavior that makes anyone feel uncomfortable. If you'd like to discuss this further, please reach out to us directly at 580-771-3275. Amanda Luttrell, Service Manager

March 22, 2025

sells used cars that have engines going out on them. not trustworthy. I would discourage anyone buying a used car as they do not thoroughly go on through the cars before they put on the lot, then sell More

by jcain55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan Dacci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Waylan Hubbard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Mitchell General Manager
Mar 31, 2025 -

Lawton Kia responded

We’re sorry to hear about your concerns. Since your purchase, you’ve been in for two oil changes, and we are actively working with JMA to address the necessary repairs. Please reach out to me at 580-771-3275 if you have any further questions—we’re here to help. Amanda Luttrell, Service Manager

March 22, 2025

Very happy with service, did valet service for oil change while I was at work. More

by CAROLBLACKDUCKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Kia responded

Thank you, CAROLBLACKDUCKWORTH! We're glad to hear you were happy with our valet service and oil change. We appreciate your feedback!

March 22, 2025

Deborah in the service department was great. She kept me informed on service with my vehicle. More

by latoyadawson1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Kia responded

Thank you, latoyadawson1315! We're glad to hear that Deborah kept you well-informed throughout your service experience. We appreciate your feedback!

March 22, 2025

Just alittle bit slow service, but there really nice and I love the car being washed More

by Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Kia responded

Thank you for your feedback, Mom! We're glad you love your car and appreciate the kind words about our team. We’ll work on improving our service speed to make your experience even better next time!

March 22, 2025

It was a quick and easy service and they offered to do it for free, great service and dealership. More

by izaiahgoombi05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Kia responded

Thank you, izaiahgoombi05! We're thrilled to hear you had a quick and easy service experience. We appreciate your kind words and are happy to have you as a customer!

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