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Lawton Kia - Service Center

Lawton, OK

4.6
1,793 Reviews

1,793 Reviews of Lawton Kia - Service Center

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June 05, 2025

Recall program was a problem because not working 2 different times.Debbie did what she could. More

by somber004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Lawton Kia responded

Thank you for your feedback. We’re sorry for the inconvenience with the recall program and appreciate Debbie’s efforts to assist you.

June 03, 2025

They make sure that your car is working properly no matter what it takes to get the job done. More

by dunnj8807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lawton Kia responded

We appreciate your trust and are glad we could get your car running perfectly!

June 03, 2025

Great customer service! I was impressed with all of your staff. Very friendly , knowledgeable and supportive. More

by tkcullers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lawton Kia responded

Thank you! We're thrilled to hear you had a great experience with our friendly and knowledgeable team!

June 02, 2025

The staff was very friendly and quick. Nice customer service. Kept in contact with us the whole time. More

by nessa_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lawton Kia responded

Thanks for the kind words! We’re glad our team could provide friendly and timely service while keeping you updated.

June 02, 2025

Vinny was a great help. He’s very knowledgeable. Went over the car with us in detail and made sure that we knew how to contact him if we had any questions. More

by HARRISSANDY2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lawton Kia responded

Thanks for sharing! We’re happy Vinny made your experience smooth and informative.

June 02, 2025

Vinny was a great! Very knowledgeable and helpful. Practically painless process. He went over everything and made sure we had his number in case we had questions going More

by HARRISSANDY2826
Workmanship
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lawton Kia responded

Thanks for the kind words! We’re glad Vinny made the process easy and was so helpful.

May 31, 2025

I was not very pleased with the way customer service was handled. I had an appointment but some how my car got pushed back and was not given the service that I requested. I only wanted to engine checked out More

by kse8605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
2.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Jun 04, 2025 -

Lawton Kia responded

I’m sorry to hear about your experience and the lack of communication. We appreciate your feedback and will work to improve our service and updates.

May 27, 2025

Great customer service and friendliness. They did a great job explaining all the service needed. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lawton Kia responded

Thank you, Mario! We’re glad you had a great experience and appreciated the clear communication. We look forward to seeing you again!

May 26, 2025

Very professional. Keeps you informed of status. Courteous. Very clean. Chairs uncomfortable so be prepared. Awesome staff. Keep up the wonderful work. More

by carlettathrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lawton Kia responded

Thank you, Carletta! We’re glad you had a great experience and appreciate your kind words about our team. We’ll definitely take your feedback about the chairs into consideration!

May 24, 2025

Love this place. Always friendly and attentive to all my questions and needs. All the Advisors are the great, Debra is my favorite! More

by leisakiefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lawton Kia responded

Thank you, leisakiefer! We’re so happy to hear you love it here and that Debra is your favorite. We’ll be sure to share your kind words with her!