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Lawton Kia - Service Center

Lawton, OK

4.6
1,389 Reviews

1,389 Reviews of Lawton Kia - Service Center

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April 17, 2024

Everything was wonderful at this visit. Alan went above and beyond. Had a recall that he took care of in advance. More

by 14GAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lawton Kia responded

That's fantastic to hear, Gail! We're delighted that Alan went above and beyond during your visit and took care of the recall for you. Thank you for choosing Lawton Kia with your vehicle needs!

Helpful
April 16, 2024

Customer service and family friendly The staff acts fast and gets the job on time More

by terringtonfindlater7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lawton Kia responded

Thanks for your feedback, Terringtonfindlater7! We're pleased to hear that you found our customer service to be family-friendly and that our staff acted promptly to ensure your job was completed on time. We appreciate your business!

Helpful
April 13, 2024

Great very friendly. Very professional. Knew their vehicles. Great customer care. Work performed to customer satisfaction. More

by MIS_SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Lawton Kia responded

Thanks for sharing your experience, MIS_SR! It's wonderful to hear that you found the team friendly, professional, and knowledgeable about their vehicles. Excellent customer care and satisfaction are top priorities.

Helpful
April 12, 2024

Good job very good. I am so proud of them can I get some free gas More

by shaun.cochran.1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Lawton Kia responded

Thanks for the positive feedback, Shaun! Glad to hear you're proud of the team's work. While I can't offer free gas, I'm sure they'd appreciate knowing they made your experience great!

Helpful
April 11, 2024

Deborah always explains things clearly and concisely, and is very prompt with scheduling and services! More

by CELIADISCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Lawton Kia responded

Hi Celia, we're thrilled to hear that Deborah has been providing you with clear explanations and prompt service! Customer satisfaction is our priority, and we're glad to have Deborah on our team. Thank you for your feedback, and we look forward to serving you again in the future!

Helpful
April 04, 2024

Miguel was very helpful with conducting my scheduled service. I would recommend them to a friend any time. More

by anthony.r.brinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Lawton Kia responded

Thank you for your positive feedback, Anthony! We're thrilled to hear that Miguel provided you with helpful service during your visit. Your recommendation means a lot to us. If you need anything else or have any questions, feel free to reach out. We look forward to assisting you again in the future!

Helpful
April 04, 2024

Very nice and professional. I appreciated the help trying to troubleshoot my van and the complimentary wash with my oil change! More

by Jenniferlynn6912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Lawton Kia responded

Thank you for your kind words, Jennifer! We're glad to hear that you found our team to be nice and professional. Providing assistance with troubleshooting and offering complimentary services like a wash with your oil change is all part of ensuring a positive experience for our customers. If you need any further assistance or have any questions, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

Helpful
April 03, 2024

Outstanding. Miguel always goes about expectations. He is the best dealer I have had at Kia. More

by nortonjennifer7
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
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Apr 04, 2024 -

Lawton Kia responded

Thank you for your wonderful feedback, Jennifer! We're delighted to hear that Miguel exceeded your expectations and provided outstanding service. Customer satisfaction is our priority, and we're thrilled that Miguel is the best dealer you've had at Kia. We'll be sure to pass along your kind words to him. If you need anything else or have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again.

Helpful
April 02, 2024

Always very friendly, treat me like family. Get the work done in a good, efficient manner. More

by Therapoet
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
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Apr 04, 2024 -

Lawton Kia responded

Thank you for your kind words, Therapoet! We're thrilled to hear that you always feel welcomed and valued when you visit us. Treating our customers like family is important to us, and we're glad that our team delivers friendly service. We're also pleased that we could efficiently take care of your needs. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon.

Helpful
March 31, 2024

Treat me like family. Always prompt and kind Repeat customer always for last year Why More

by Therapoet
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Apr 02, 2024 -

Lawton Kia responded

Thank you for your loyalty and kind words, Therapoet! We're delighted to hear that you feel like family with us and that you've had consistently prompt and kind service. We look forward to continuing to serve you in the future.

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