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Lawton Kia - Service Center

Lawton, OK

4.6
1,789 Reviews

1,789 Reviews of Lawton Kia - Service Center

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January 27, 2024

It's great! It's great! I had my Telluride in for service oil change and inspection of the Telluride Miguel Olivero had the service all taken care of for me. More

by MEEKSRESIDE
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
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Jan 29, 2024 -

Lawton Kia responded

Fantastic to hear, Meeksreside! We're glad Miguel provided you with excellent service for your Telluride. If you ever need maintenance or have any questions in the future, don't hesitate to reach out. Safe travels in your well-taken-care-of vehicle!

January 26, 2024

This was our first oil change since our purchase from Lawton Kia. The whole experience was pleasant. Everyone was professional, courteous, and there was a short wait time to get our vehicle serviced. More

by caseywillard44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Lawton Kia responded

Thank you, caseywillard44! We're delighted to hear that your first oil change experience with us was pleasant. Professionalism, courtesy, and efficiency are priorities for us. If you have any more service needs or questions in the future, feel free to reach out. We appreciate your positive feedback!

January 24, 2024

The experience of the mechanics are very limited when it comes to certain vehicles not properly identifying the right parts needed to correct the issue with my vehicles. I also experience multiple pricing c More

by sterling.thomas99
Recommend Dealer
No
Employees Worked With
Deborah Johns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Jan 29, 2024 -

Lawton Kia responded

Hi Sterling.thomas99. Thank you for sharing your feedback, and we apologize for any challenges you faced during your recent visit. We would like to clarify that the part we suggested was the correct one; however, it seems there might have been a misunderstanding. The part you brought in did not align with the specifications of your vehicle. Your insights are valuable, and we are committed to using them to enhance our services. If we can be of further assistance, please do not hesitate to give us a call.

January 24, 2024

New headlamp I called this morning and they were able to take me at 10am and replace my headlamp. Very impressed with Mr Olivero and repair person and parts counter persons. More

by Momm6434
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Jan 26, 2024 -

Lawton Kia responded

Hi Momm6434, We're delighted to have been of quick assistance! Thank you for recognizing Mr. Olivero and our repair and parts teams. If you ever need further assistance or have more feedback, don't hesitate to reach out. Safe travels with your newly replaced headlamp!

January 24, 2024

Great customer service and customer support by everyone involved.in getting the car fixed perfectly More

by hollylat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Lawton Kia responded

Hi Hollylat. We're thrilled to hear that you received great customer service and support while getting your car fixed. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

January 20, 2024

Dealership is cool, people there help you and make sure you understand whatever is being worked ln More

by kristjin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Lawton Kia responded

Thank you for the positive feedback, Kristjin! We're delighted to hear that you find our dealership cool and our team helpful in ensuring you understand everything being worked on. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. We appreciate your support!

January 20, 2024

My car is still messed up and they won’t fix it. So I’m riding in a messed up car and I spent 505.00 dollars More

by Berdina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Lawton Kia responded

Thank you for taking a moment to share your experience, Berdina. Our records indicate that all four cylinders needed attention, but during your visit, only one was replaced per your request. Please give us a call when you are ready to replace the others and we will get you squared away.

January 17, 2024

They were very helpful, they did what they could to put us in the vehicle More

by jkfobb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Lawton Kia responded

We're glad to hear that we could assist you! Our team is dedicated to doing their best to put you in the vehicle you want. If there's anything else you need or if you have further questions, feel free to reach out. We appreciate your business and look forward to our next chance to serve you!

January 12, 2024

Good service and business, people are great and very helpful. Will go back for any reason More

by tamarad73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Lawton Kia responded

Thank you, tamarad73! We're thrilled to hear that you had a positive experience with our service and team. We look forward to welcoming you back anytime you need assistance. We're here for you! 🌟🚗

January 09, 2024

Everyone was very helpful when I went in to change my oil. Even gave my children water so they wouldn’t be thirsty More

by STERLINGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Lawton Kia responded

Thank you, Sterling! We're glad to hear you had a positive experience with our team during your oil change. We appreciate your feedback, and if you have any more needs in the future, feel free to reach out. Your satisfaction is important to us!

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