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Lawton Kia - Service Center

Lawton, OK

4.6
1,761 Reviews

1,761 Reviews of Lawton Kia - Service Center

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February 23, 2025

They try, but making having to use a rating system that's basically forced upon us is quite vexing. More

by fissur2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lawton Kia responded

We appreciate your feedback and understand your frustration. We'll take your thoughts into consideration as we continue to improve our process. Thank you for sharing!

February 23, 2025

Because all my fluids were not checked the windshield fluid was low when I bought it in and it wasn't checked or filled. More

by aroniacox495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lawton Kia responded

We sincerely apologize for the oversight. Please call me directly at 580-771-3275, and I’ll be happy to pick up the vehicle, address the issue, and promptly return it. Thank you, Amanda Luttrell-Service Manager.

February 22, 2025

they changed my oil for me and tried to wash my car but their water was frozen so they couldn’t. More

by tayah k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lawton Kia responded

Thank you for your understanding, Tayah! We're glad we could take care of your oil change, and we apologize for the car wash inconvenience. We hope to make it up to you next time!

February 21, 2025

Great customer service, great maintenance system overview. Reliable feedback. Overall excellent service and convenient scheduling. More

by danielclarke20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waylan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're glad you enjoyed the service and found the scheduling convenient. See you next time!

February 21, 2025

We have purchased 2 vehicles from Lawton Kia and have had no problems. Waylan Hubbard, our salesman, went out of his way to find us the vehicle we wanted. More

by bengood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylan Hubbard
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Feb 24, 2025 -

Lawton Kia responded

Thank you for your continued support! We're glad Waylan could help you find the perfect vehicle. Enjoy your new ride!

February 19, 2025

Clean and busy. Everyone was willing to want to help when they noticed i wasn't being helped. More

by lawsonsarah463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Lawton Kia responded

Thank you for your feedback, Sarah! We're glad our team stepped up to assist you. We appreciate your patience and hope to serve you even better next time!

February 16, 2025

Julian did an outstanding job and he was very friendly. Great experience overall and would recommend others. More

by Audra Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Davis
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Feb 17, 2025 -

Lawton Kia responded

Thank you, Audra! We're thrilled to hear that Julian provided you with an outstanding experience. We appreciate your recommendation and look forward to serving you again! 🚗💙

February 16, 2025

I like the salesman he was very polite and very nice. .. the whole experience for a returning was once again a wonderful More

by davidsimmonsii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Lawton Kia responded

Thank you, David! We're thrilled to hear you had another wonderful experience. We appreciate your loyalty and look forward to serving you again! 😊🚗

February 13, 2025

Recall work completed with little wait time. Separate issue resolved before I left. Very happy with outcome. More

by don5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Lawton Kia responded

Thanks for sharing, Don! We're glad to hear everything was taken care of quickly and to your satisfaction. We appreciate your feedback! 🚗😊

February 10, 2025

Allan Dacci has great customer service! ! He takes the time to explain what needs to be done on the car. More

by latinaflgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Lawton Kia responded

Thank you for the great feedback! We're glad to hear Allan provided excellent customer service and took the time to explain everything. We appreciate your kind words!

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