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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
575 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 575 reviews

February 28, 2024

Amazing. Perfect experience. So easy and fast with little back and forth. Convenient and pleasant More

by dana.rachlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Legend Porsche Audi VW responded

Hi Dana, thank you for your wonderful feedback! We're happy to hear you had an exceptional experience with our team! We understand our customer's time with us is important and we're pleased to know our team made the whole process quick and easy. Thank you for taking the time to tell us about your sales experience and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
February 28, 2024

It was a seamless process and all my questions were answered quickly and I felt good about it More

by ekalison
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Kalison, thank you for your great feedback! Customer satisfaction is our top priority and we're happy to hear our team gave you a pleasant experience. Thank you for choosing Audi Massapequa and for taking the time to write to us, enjoy the new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
February 28, 2024

Really appreciated the low key, no pressure vibe here. Brian was great and we couldn’t be happier with their service and our new car. More

by MBEN1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol at front desk.
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Feb 28, 2024 -

Legend Porsche Audi VW responded

Hi Michelle, thank you for your great review! We are delighted you are satisfied with our team's performance. We understand how important it is for customers to feel comfortable throughout their car buying experience and we are happy to hear our team made this clear. Thank you for choosing Audi Massapequa and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
February 28, 2024

As always excellent service! !!! The service team is informative and they are on top of communication of the status of the car. More

by angrosey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
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Feb 28, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your amazing review! We're pleased to hear you are always satisfied with our service team's work. Keeping our customers up-to-date and well-informed is a huge priority for us and we're happy to see this reflected in your experience. Thank you for choosing Legend VW to service with. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
February 27, 2024

The dealership couldn’t have made it easier to turn in my old car and lease my new car. Megan, the salesperson, was fantastic. More

by matthewrozea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
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Feb 27, 2024 -

Legend Porsche Audi VW responded

Hi Matthew, thank you for your great review! We're happy to hear our team made the trade-in and leasing process smooth and easy. Megan is a valued member of our team and we'll be sure to pass the compliments along. Thank you for choosing Legend VW and for taking the time to write us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
February 26, 2024

We were very pleased with the service. All our questions were answered and everything we needed was great More

by APCAPECE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Legend Porsche Audi VW responded

Hello Mr.&Mrs. Capece, thank you for your amazing feedback! We're pleased to hear that you were met with great customer service and our team was able to keep you well informed. Thank you for choosing Audi Massapequa and for taking the time to tell us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
February 24, 2024

Ed Jaffee was wonderful. I would highly recommend the dealership. Everything went very smoothly. Thanks again. More

by ASKLAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your great feedback! We're happy to hear that Ed made the sales process smooth and easy. Thank you for your recommendation and we appreciate you taking the time to tell us about your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
February 24, 2024

Jack at the desk was very helpful and courteous. He explained everything clearly and gave an accurate timeline for completion of services. Servicemen were clean and left my car neat and tidy. More

by jdonaldson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack (sorry, don’t know his last name) at the front desk in the service dept
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Feb 27, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! Keeping our customers well informed and up to date about their service is very important to us and we're delighted to hear that Jack provided you with an amazing experience. We'll be sure to pass your great feedback along to our team. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
February 23, 2024

Amazing leasing experience Quick and painless — Ed made the process easy. Excellent communication No surprises More

by PMVIV88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Legend Porsche Audi VW responded

Hi Mr. Viviano, thank you for your great review! Providing a smooth and easy sales experience is our ultimate goal. We'll be sure to pass along the positive feedback to Ed about his performance. Thank you for taking the time to write us about your visit and for choosing Audi Massapequa. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
February 22, 2024

Ed was very helpful and the whole process of leasing the car went as smooth as possible. Definitely recommend. More

by eduardo10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Legend Porsche Audi VW responded

Hi Eduardo, thank you for your wonderful review! We're pleased to hear that Ed provided you with a smooth and easy leasing experience. Thank you for the great feedback and recommendation, we appreciate it! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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