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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,966 reviews

February 09, 2024

Sam Azar is an awesome service manager! Listened to what my needs were! Sales suck! More

by LS3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick sales manager
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Feb 09, 2024 -

Lehigh Valley Honda responded

We appreciate you taking the time to post a review. While it's great to see this praise for Sam, it's upsetting to hear that your sales experience wasn't up to our five-star standards. I'm happy to speak with you if you would like to discuss anything further. Please feel free to reach out. Thank you, Iad Antonios - General Manager - (610) 965-1537

February 09, 2024

They are very considerate of the costumers time. The Lyft shuttle service was very quick and convenient. More

by Robert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Robert, and we look forward to working with you again.

February 08, 2024

Very friendly, well organized, professional and courteous. I shall be looking forward to his great service on my next visit. More

by beluse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

February 06, 2024

Friendly, organized, and fast… Thank you Lehigh valley Honda.. Go see Marissa she’s good More

by Rosemary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa
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Feb 07, 2024 -

Lehigh Valley Honda responded

Rosemary, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Marissa can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 05, 2024

Great dealership! Worked with Bruce On buying are 3rd car from Lehigh Valley Honda! See you when we're ready for our 4th! More

by bjrd4e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bruce delivered such a great experience!

February 04, 2024

Very pleased wuth the friendly courteous service at Lehigh Valley Honda. My husband is sick so was very pleased with the shuttle service they offered. I was able to go back home while they serviced my More

by Goldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2024

This dealer is very clean and nice and the customer service is excellent and very professional More

by miraydaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2024

Couldn’t fix my truck after 4 attempts and a lot of money - not pleased More

by bobward1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bronson
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Feb 05, 2024 -

Lehigh Valley Honda responded

I'm sorry to hear about the unresolved issues with your truck. We are committed to comprehensive service that leaves our customers feeling satisfied, so I'd like to look into these concerns further for you. Please reach out directly when you have a moment to discuss this in greater detail. Thank you, Bronson Miller - Service Manager - (610)-965-1332

February 02, 2024

Sam, greeted me with a friendly smile and handshake. Then immediately took care of all the scheduled maintenance that I requested for my Honda Odyssey. He was able to arrange a ride back to my home and More

by AldenSchiavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Lehigh Valley Honda responded

Alden, we're delighted to know that Sam and our team at Lehigh Valley Honda were able to provide you with such a positive experience. We appreciate your feedback and look forward to serving any of your future needs!

February 02, 2024

Poor customer service, it was ok earlier but no longer friendly. Doesn’t pay attention to the issues being told and the. Parts counter is awful, waited for 15 mins and left. More

by LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
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Feb 02, 2024 -

Lehigh Valley Honda responded

I'm sorry to read about your recent experience with us. We strive for excellent customer service, so it's disappointing to see your comments. Your feedback is important in helping us improve our services moving forward. If you're open to discussing this further, please reach out directly so we can address any concerns you may have had properly - Thank you, Bronson Miller - Service Manager - 6109651332.

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