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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews
Call Service Center (844) 510-2624

1,731 Reviews of Lehigh Valley Honda - Service Center

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September 03, 2024

Great service as always waited for my car and they had it done in a timely manner More

by Ralphmp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Lehigh Valley Honda responded

Thank you for leaving Lehigh Valley Honda a five-star review! Timely service is what we strive for. See you next time!

September 03, 2024

Logan is very friendly and professional. I was very happy with her as an advisor. She was very efficient. Thank you More

by patticcnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Sep 03, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that Logan provided you with friendly and professional service at Lehigh Valley Honda. Thanks for sharing your positive experience!

September 01, 2024

Very clean and professional dealership. Service department excellent. We were welcomed as soon as we entered and treated very kindly. More

by conniejstevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel at service desk
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Sep 03, 2024 -

Lehigh Valley Honda responded

Connie, thank you for the kind words! We're delighted to hear that our team at Lehigh Valley Honda provided a welcoming and professional experience. We appreciate your support!

August 31, 2024

Joshia was great . Couldn’t ask for a better representative. He helped us with everything. More

by khurshidhaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Lehigh Valley Honda responded

Thanks for giving a shoutout to Joshia and leaving Lehigh Valley Honda a five-star review!

August 30, 2024

Great service. Friendly staff.clean and comfortable surrounding. Came in for inspection , explain and show me what had to be done and why. More

by jazlady49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Lehigh Valley Honda responded

We're glad to hear you had a positive experience with our team at Lehigh Valley Honda. Thanks for the kind words and feedback!

August 26, 2024

The dealership is very clean and spacious. There are good amenities inside and the employees are very friendly. More

by kylewentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarys Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Wentz
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Aug 27, 2024 -

Lehigh Valley Honda responded

Kyle, thanks for highlighting the cleanliness and friendly atmosphere at Lehigh Valley Honda! We appreciate your feedback.

August 26, 2024

I am very satisfied with the customer service. They answered all my questions and followed up on my case. Excellent work. More

by Santaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Rodriguez
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Aug 26, 2024 -

Lehigh Valley Honda responded

Thank you for sharing your satisfaction with our customer service at Lehigh Valley Honda! We're glad to hear all your questions were answered and that we could follow up on your case. We appreciate the positive feedback!

August 26, 2024

Deceptive pricing. Quoted price if all service completed at same time but declined savings once I called Honda and they said one part was under warranty. Will never go More

by Kobyp35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bronson Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lehigh Valley Honda responded

We apologize for any confusion and frustration you experienced with our pricing. We strive to provide transparent and fair service, so it's concerning to hear about this issue. Please reach out directly if you'd like to discuss this matter further or need assistance resolving it. Thank you, Bronson Miller - Service Manager - 6109651332

Aug 27, 2024 -

Kobyp35 responded

I personally reached out to you Branson and you sent me back to the tech. I tried but seems to be your game plan to wast my time until I get frustrated and stop bothering. I just want others who fall in my shoes to beware! You have all the details and can decide to rectify or let it be as it stands. Thanks

August 25, 2024

Very pleased with the service team at Lehigh Valley Honda, especially Josiah! He was very efficient and friendly and kept me updated on the progress of my service. Definitely recommend! More

by LindaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah
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Aug 26, 2024 -

Lehigh Valley Honda responded

Thank you for the kind words, Linda! We're glad to hear Josiah and our service team at Lehigh Valley Honda provided efficient and friendly service. We appreciate your recommendation!

August 24, 2024

Very accommodating for a drop in State Inspection. Fast and courteous service, reasonable price. Thank you More

by ccsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lehigh Valley Honda responded

Thank you for the kind words! We're glad to hear that our team at Lehigh Valley Honda provided fast and courteous service during your State Inspection. We appreciate your support!

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