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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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May 24, 2024

Solid core of employees, most will go out of your way to help you get what you need More

by Tky9179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
May 24, 2024 -

Lehigh Valley Honda responded

We are so happy that our Lehigh Valley Honda team earned your five stars. Thanks for working with us.

May 24, 2024

The experience I had with Lehigh Valley Honda was good, the staff was professional and the work was done in a timely manner. The service attendant James was great to work with. I appreciate his attention t More

by vburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Copek
May 24, 2024 -

Lehigh Valley Honda responded

Thank you for sharing your positive experience with Lehigh Valley Honda! We're glad to hear that James and our team provided professional service in a timely manner. We appreciate your feedback and look forward to serving you again!

May 23, 2024

Kind enough to give good service & discount. Fixed the under-shield quickly & gave it on time More

by Venkata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 23, 2024 -

Lehigh Valley Honda responded

Thank you for sharing your positive feedback! It was our pleasure to provide top-notch service and a great discount for you. Safe travels from all of us here at Lehigh Valley Honda!

May 20, 2024

I’m very disappointed at the customer service! I pay for a service that was never approved. More

by Lehigh Valley Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
May 20, 2024 -

Lehigh Valley Honda responded

We are concerned to hear that your service was not completed satisfactorily. This is not the service we are committed to providing. Please reach out to me so that I can address your experience and hopefully improve it. Best, Bronson Miller - Service Manager - 6109651332

May 20, 2024

Always honest. Never finds unnecessary work. Always easy to deal with. Sam is the greatest. More

by Kaf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Lehigh Valley Honda responded

The entire team at Lehigh Valley Honda is so glad we earned your business. Thanks so much for giving a shoutout to Sam and we'll see you next time.

May 19, 2024

This dealership is very reliable, and I trust their diagnostics and work. Regarding my last visit, I am glad I went there. It was time and money well spent! Griffin was best tech to work with. K More

by florea_i
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Lehigh Valley Honda responded

Florea, we're glad to know that you had a great experience with Griffin and our team at Lehigh Valley Honda. We appreciate your trust in us!

May 15, 2024

Nice renovation, But representative was not able to resolve problem. Totally unacceptable from honda experience More

by Kevalpatel1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Martino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Damarys Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lehigh Valley Honda responded

We're sorry to read about your experience. It's important for us that all our customers leave satisfied and it seems we fell short this time around. We'd appreciate the opportunity to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Bronson Miller - Service Manager - 6109651332

May 14, 2024

Very helpful staff, great service and fair price charged for the job and provided detailed information about upcoming need services More

by v_nirmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lehigh Valley Honda responded

We're glad to know you found our staff helpful and the service great at Lehigh Valley Honda. We always aim for transparency with pricing and future needs, so it's wonderful that this was your experience!

May 13, 2024

Service department kept me informed on the progress of my vehicle and explained the work done and when the next larger service would be needed. More

by FD McG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lehigh Valley Honda responded

We're glad to know our service department at Lehigh Valley Honda kept you well-informed and helped clarify your vehicle's needs. Thanks for sharing this positive feedback!

May 13, 2024

I was at honda vinart lehigh street dealership to get emission and inspection. I also needed to get new key fob since my key was not working properly. To program key it was 180.00 too much. Or else key w More

by Angelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffin Kozel
May 13, 2024 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

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