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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews
Call Service Center (844) 510-2624

1,731 Reviews of Lehigh Valley Honda - Service Center

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April 30, 2024

Great service. Fast and prompt. Waiting area was nice and clean. Made the wait more enjoyable More

by kristinsebban92311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lehigh Valley Honda responded

Thanks for the shoutout, Kristen! We're so glad you had a positive experience at Lehigh Valley Honda and found our service fast and our waiting area enjoyable. See you next time!

April 30, 2024

Never had a complaint about honda or any of the employees there . Excellent service & communication. More

by meleniefranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarys Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lehigh Valley Honda responded

Thank you, Melenie, for leaving Lehigh Valley Honda a five-star review! Your positive feedback is just what we hope to see.

April 30, 2024

I always come to this location, they have provided excellent service every time I have been there. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Kozel
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Apr 30, 2024 -

Lehigh Valley Honda responded

Jose, thank you for being a loyal Lehigh Valley Honda customer! We appreciate your five-star review and support.

April 30, 2024

I have dealt with James Copek for a number of years at Lehigh Valley Honda, he is very professional and courteous. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Copek
Report | Print
Apr 30, 2024 -

Lehigh Valley Honda responded

Thank you, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

April 30, 2024

Not a satisfactory work done by them. A/C stopped working after maintenance. Prefer to go to outsiders than Honda dealers. More

by Madhu.anduru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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Apr 30, 2024 -

Lehigh Valley Honda responded

I apologize for the inconvenience. It's our goal to ensure every vehicle is treated with high-quality care and service. If you're available, I'd like to discuss this further with you to better understand the situation and hopefully find a resolution to the issue with your A/C. Please feel free to reach me using the number I've included below. Thank you, Bronson Miller - Service Manager 6109651332

April 30, 2024

Best customer service. Very responsible and friendly and knowledgeable. I am very happy with your service. More

by Branlyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Lehigh Valley Honda responded

Branlyr, we're so glad to know you had a great experience with our team at Lehigh Valley Honda. We appreciate your kind words about our customer service and knowledge!

April 28, 2024

Very professional and friendly staff, incredibly quick service. I'll definitely continue using Lehigh Valley Honda for anytime my car needs to be serviced. Thank you! More

by abreuleslie523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

April 26, 2024

Sam is always very helpful & I can always count on him to take care of everything. More

by Jenhof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lehigh Valley Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sam here at Lehigh Valley Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 25, 2024

Always friendly, helpful, and available when needed for all needed repairs and preventative services and knowledgeable staff More

by Kdtjrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Lehigh Valley Honda responded

We're glad to know you've had consistently positive experiences with our team at Lehigh Valley Honda. We always aim to be friendly, helpful, and knowledgeable for all your car needs. Thanks for the review!

April 24, 2024

Reception and service were very satisfactory. However , charging 84+ dollars for an oil change that included a 10$ coupon off the total is not likely to get me back in again. More

by djhconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lehigh Valley Honda responded

We appreciate your feedback and are glad to know that you found our reception and service satisfactory at Lehigh Valley Honda. We understand the concern about pricing, and we'll take it into consideration as we continually work on improving our services. Thank you for your review!

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