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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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December 21, 2023

Great experience always! I love the new look of the place. Though it is still in construction it is still accessible. Tristian is always a great rep! Even those whom helped ( More

by swamarhaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian
Dec 21, 2023 -

Lehigh Valley Honda responded

We're glad to know you've had consistently great experiences with us at Lehigh Valley Honda! We appreciate your patience during our renovation and are happy that Tristian and the rest of our team have been helpful. Thanks for sharing!

December 21, 2023

Excellent well professional explained in details about present services needed and future services needed. Explained at the time about check out all details about bill. I always work with Sam for my all s More

by Atul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and are glad to know that Sam was able to provide you with detailed information about your service needs at Lehigh Valley Honda. We apologize for the minor oversights regarding the car wash and sticker, we'll definitely take note of this for future improvements. Thanks again!

December 19, 2023

Samantha our service advisor was great! Very knowledgeable, professional, down to earth, a good listener, explains things well. And all the other service people we dealt with were super nic More

by Jriley3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
Dec 19, 2023 -

Lehigh Valley Honda responded

It's great to know that Samantha and our team provided excellent service. However, I'm sorry about the issues with your transmission coverage and any unnecessary procedures you feel were performed. We'd like to discuss this further so we can better understand what happened and see how we might assist you moving forward. Please reach out when convenient for you. Thank you, Bronson Miller - Service Manager - 6109651332

December 19, 2023

Even though the showroom is under construction, the Service Dept worked very efficiently and treated every customer with a great welcoming. Tristien was a super customer service representative for L.V More

by Dlandis603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristin
Dec 19, 2023 -

Lehigh Valley Honda responded

We're glad to know that our Service Department and Tristien made a positive impression on you, despite the ongoing construction. Your kind words are much appreciated! We look forward to serving your future needs at Lehigh Valley Honda.

December 19, 2023

Excellent and professional customer support from Griffin and the rest of the team at Lehigh Valley Honda. Service was prompt and well executed, and the waiting room was comfortable and clean. Griffin can ou More

by ThinkSnow!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
Dec 19, 2023 -

Lehigh Valley Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2023

By far the best experience I have had at Lehigh Valley Honda to date . All thanks to the great service I got from griffin . Looking forward to getting the same excellent quality of service in the future . More

by Potion maker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Kozel
Dec 18, 2023 -

Lehigh Valley Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 16, 2023

Griffin was extremely helpful along with the mechanics in helping resolve and gauge my issue. With the great service I had I will definitely be coming back whenever I have any car issues. More

by Dev503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

December 16, 2023

Excellent service,on time on appointment, no need to wait,good customer service,very professional. More

by aa8042450
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rivas
Dec 17, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2023

My visit was very thorough and efficient. Everyone I encountered was very friendly and professional More

by Bobbir02bobbir1/
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
Dec 17, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

December 15, 2023

Nice , friendly , helpful , very organized, remodeled building clean . Available coffee and water while waiting for my vehicle being work on . More

by Debra Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Rodriguez also Five Star!!
Dec 15, 2023 -

Lehigh Valley Honda responded

Thanks for your positive feedback, Debra! We're glad to know you enjoyed our amenities and found the team at Lehigh Valley Honda both friendly and helpful. Until next time, drive safely!

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