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Lenoir City Ford, Inc.
Lenoir City, TN
1,439 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You.
Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,439 reviews
December 11, 2024
No one enjoys the buying experience but Cecil worked hard to make our experience pleasurable! hard to make our experience pleasurable! More
by JOERVANDAL
Verified Customer
December 10, 2024
Bought a jeep gladiator and everything seemed fine with it until i got home and the floor boards were soaked. I didn’t notice this when i bought the truck because it was hidden by the floor mats. They agre it until i got home and the floor boards were soaked. I didn’t notice this when i bought the truck because it was hidden by the floor mats. They agreed to reimburse me for the costs of the liner that I will buy to stop the leak. We will see if they stay true to that. Other than that everyone was very helpful and great customer service. Would recommend the dealership just make sure you completely checkout the vehicle you are buying before you buy. More
by SETHK.18
December 10, 2024
Everyone was great to deal with and we had a wonderful experience. Extra shout out to David Bentley for going beyond the call of duty!! experience. Extra shout out to David Bentley for going beyond the call of duty!! More
by dmhmtnre
December 08, 2024
Everything was pretty straight forward and the customer service was very helpful. The sales team was nice and they made sure i was comfortable the entire time. service was very helpful. The sales team was nice and they made sure i was comfortable the entire time. More
by Tyredsimmons
December 05, 2024
I buy and sell with Lenoir city ford. They are fair and honest and I like how they do business. They are fair and honest and I like how they do business. More
by louiegrantham
Employees Worked With
Other Employees :
Brittanie McKee, Chris Kleman
December 04, 2024
They are very Customer oriented and handled my car purchase in a professional manner. Well done. purchase in a professional manner. Well done. More
by BIGRED495
November 29, 2024
Very friendly not high pressure. The sales manager was real great and just a normal person. Shot me straight. The other salesman were coming up showing me about the truck. The sales manager was real great and just a normal person. Shot me straight. The other salesman were coming up showing me about the truck. More
by No1volfan73
November 28, 2024
The only issue was in finance. They give you an inflated monthly payment, get you to finance department and they show how your monthly payment is less than what they said AND incl They give you an inflated monthly payment, get you to finance department and they show how your monthly payment is less than what they said AND includes an extended warranty. They don’t show you that you agreed to a $3,400 warranty contract…because the initial payment was inflated…now it’s less. Now you’ve committed to an appraisal extra $3,400 financing. More
by derekgdds
