Lenoir City Ford, Inc.

Great Experience Again!! This will be the 7th car my family and I have purchased from Lisa Myers at LC Ford. Can't say enough good things about her and this dealership. She ex This will be the 7th car my family and I have purchased from Lisa Myers at LC Ford. Can't say enough good things about her and this dealership. She exceeds our expectations time and time again. Never buy with anyone else. Thank you again!! More

Fantastic service! I was having trouble with my vehicle, which was purchased from a different dealership, after about 2 years of ownership. I had called the dealership f I was having trouble with my vehicle, which was purchased from a different dealership, after about 2 years of ownership. I had called the dealership from whom i purchased the vehicle and explained the problems i was experiencing and told that my warranty would cover it. When i arrived at the dealership Josh explained that the specific part that needed repair had been specifically itemized out of my contract. Even though it was not his fault nor this dealerships, Josh was extremely apologetic and kind and even went as far as to try and lower the cost as a courtesy. After resolving this issue, we scheduled an oil change as well as a repair on a recall part on my car for the following week and Josh offered to personally drive me next door to my job and pick me up once the repair was finished. Josh is an extremely helpful and professional employee and is a strong asset to the Ford Lenoir City team. Thank you Josh for all your help and courtesy! More

Best that I have ever had at a dealership Cecil was patient with me. He gave me time to get my business handled and was there for me every step of the way. Thank you. I appreciate it. Cecil was patient with me. He gave me time to get my business handled and was there for me every step of the way. Thank you. I appreciate it. More

Southern Hospitality at it’s finest. Lisa, Greg, Madji, and Sonny were outstanding! Want to know why? Go check them out! They truly care about you and what you want / need. Lisa, Greg, Madji, and Sonny were outstanding! Want to know why? Go check them out! They truly care about you and what you want / need. More

Car buying experience The entire staff at Lenoir City Ford was kind and helpful. They made our car buying process quick and easy. We will be return customers and will recom The entire staff at Lenoir City Ford was kind and helpful. They made our car buying process quick and easy. We will be return customers and will recommend them to our friends and family. More

Excellent Mackenzie was very attentive. He was patient and walked through the purchase process carefully. The finance dept was thorough and efficient, making su Mackenzie was very attentive. He was patient and walked through the purchase process carefully. The finance dept was thorough and efficient, making sure all points were covered. Thank you all. More

Awesome Experience I went in for a test drive and left with my new to me 2013 fusion. Loved everything about the experience. This being my first experience buying fr I went in for a test drive and left with my new to me 2013 fusion. Loved everything about the experience. This being my first experience buying from a dealership I was very apprehensive about the process but Mackenzie made it awesome. My next purchase will be from Lenior City Ford as well although it will be awhile for that to happen. More

Best car buying experience Mackenzie & Majdi made then entire process easy and we never felt pressured during the who process. Mackenzie personable and helpful. He went as far Mackenzie & Majdi made then entire process easy and we never felt pressured during the who process. Mackenzie personable and helpful. He went as far as sending us a video of a vehicle we wanted to look at before we got to the dealership. He had the vehicles out front that we wanted to look at. Would definitely buy from Mackenzie again.. More

Purchase F 150 I had to place a "Build to suit" order to get the color and options I wanted. The dealership told me it should take six to eight weeks for the build. I had to place a "Build to suit" order to get the color and options I wanted. The dealership told me it should take six to eight weeks for the build. It took twelve. Possible reason is the order was placed two weeks before Christmas. I was told Ford shuts down for a portion of the holidays to retool. Mackenzie did an outstanding job of working with me to fulfill the order and make sure I knew everything I needed to know about the vehicle upon delivery. Friendly helpful folks at LC Ford. More

Mackenzie and Brent were really professional and a joy to wi Dealership was very helpful and willing to go above to help in all areas....I have purchases several vehicles from this dealership and will return... Dealership was very helpful and willing to go above to help in all areas....I have purchases several vehicles from this dealership and will return... More