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Lenoir City Ford, Inc.
Lenoir City, TN
1,400 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You.
Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,400 reviews
December 12, 2017
Insane to make me miss work to do nothing for my car I go in for a radio fix, yet another problem. Ok. So I have to wait for the sync guy? Here only Tuesdays and Thursdays, what a joke. I need a problem I go in for a radio fix, yet another problem. Ok. So I have to wait for the sync guy? Here only Tuesdays and Thursdays, what a joke. I need a problem fixed. I can't keep,missing hours from my job because you don't have a dedicated computer tech. Its ridiculous, especially because of the fact I know that there are so many computer problems with these cars. One guy totally outright lied to me about an installation, and I was told, oh now he no longer works here for certain reasons. Not my problem, fix my car, I paid for every warranty and the car outright. I deserve better service and at least a call when I call 3 or 4 times a day, with no answer. No callback. And on top of it I had the water pump replaced during the day, and I came at night and what? I have to wait for the oil change you should've done when you did the other repair. Absurd. Work with me on my schedule, and stop with the excuses and offering me a rental when I don't want one I want my car fixed and move on. If I didn't have these warranties and paid the money, why are you not helping me the way u were so happy to when I bought the damned car. More
by Dlopez619
Employees Worked With
Not any particular employee
December 03, 2017
Pleasant Experience Every Time We have used this dealership for several years for service and find them pleasant, experienced and helpful. This year we bought a new Ford Focus and We have used this dealership for several years for service and find them pleasant, experienced and helpful. This year we bought a new Ford Focus and just recently, a used Chrysler 200 for my grandson, without high pressure and with helpful personnel. More
by Patricia Sisco
Employees Worked With
Lisa Bunch-Myers, Majdi Awad
December 02, 2017
Great experience Laranda was a wonderful person to work with. She found the truck perfect for us! Thank you for all your help Laranda! Highly recommend this dealers Laranda was a wonderful person to work with. She found the truck perfect for us! Thank you for all your help Laranda! Highly recommend this dealership . More
by The Franklins
Employees Worked With
Laranda Vasser
November 30, 2017
Excellant Service! I thought the entire staff were friendly, professional, and very helpful through out the whole process. I will definitely do my future shopping at Len I thought the entire staff were friendly, professional, and very helpful through out the whole process. I will definitely do my future shopping at Lenoir City Ford. I have 3 daughters that are coming due for auto upgrades and plan on shopping at Lenoir City Ford first. More
by Ford123
Employees Worked With
Lisa Bunch-Myers, Majdi Awad
November 22, 2017
Loved this dealership! Lisa was fabulous from start to finish. We drove over an hour to get to her and will do the same with our next purchase. Lisa was fabulous from start to finish. We drove over an hour to get to her and will do the same with our next purchase. More
by Eva McCoig
Employees Worked With
Lisa Bunch-Myers, Majdi Awad
November 21, 2017
Don't go to this service center. He tried to act like I didn't know what I was talking about with my own vehicle. I was talked down too by someone that I feel knows very little about He tried to act like I didn't know what I was talking about with my own vehicle. I was talked down too by someone that I feel knows very little about diesel trucks. More
by Not Happy
Employees Worked With
Carter Crubaugh, Josh Hutson
November 21, 2017
Amazing service! I love this place! Lenior City Ford helped us tremendously when choosing and buying the car we wanted and that was best for us! We love this place! I love this place! Lenior City Ford helped us tremendously when choosing and buying the car we wanted and that was best for us! We love this place! More
by Meredithmalicoat
Employees Worked With
Other Employees :
Lisa Bunch-Myers, Shane Little, Ben Reel, Majdi Awad
November 14, 2017
Best big investment purchase of my life!! Laranda was Kind, Courteous,& Very Professional. She went above &beyond for me, & I will never buy from anywhere else!! Thank you, Laranda, for making Laranda was Kind, Courteous,& Very Professional. She went above &beyond for me, & I will never buy from anywhere else!! Thank you, Laranda, for making this one of the Best days of my Life!! More
by Newcar4321
November 14, 2017
Best place to buy a vehicle Lenoir City Ford made it so east to buy my 2016 Nissan Altima. I was in and out in about 30 minutes. The staff is so nice and polite. I'll be going Lenoir City Ford made it so east to buy my 2016 Nissan Altima. I was in and out in about 30 minutes. The staff is so nice and polite. I'll be going back for my next vehicle. More
by brian s connell
Employees Worked With
October 26, 2017
The EASIEST and BEST car buying experience!!!!! I have NEVER went to a car dealership like this!!! It was the EASIEST car buy I have ever experienced will send people your way...Lisa made me feel a I have NEVER went to a car dealership like this!!! It was the EASIEST car buy I have ever experienced will send people your way...Lisa made me feel at ease the entire time my car died on me and she got me in the right car the day I went in. Thank you Lisa for all the help!!! I want to also thank Majdi for getting me financed this is our NEW car dealership. More
by steve dooley
Employees Worked With
Lisa Bunch-Myers, Majdi Awad
