Lenz Truck - Fond du Lac, WI
Fond du Lac, WI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Very poor trade in value, gave 'cash offer' not trade value, no willingness to work on anything, very pushy. Not likely to buy there again value, no willingness to work on anything, very pushy. Not likely to buy there again More
Excellent customer service, staff was always willing to fully explain options and explore ideas to help with what is needed. Great overall experience! fully explain options and explore ideas to help with what is needed. Great overall experience! More
Excellent service/ sales. They went above and beyond what i would expect from a car dealer. They went above and beyond what i would expect from a car dealer. More
Good select of quality used vehicles at a fair price. Didn’t feel pressured into making a purchase, but did. Didn’t feel pressured into making a purchase, but did. More
Lens dealership is a great company to work with. Very honest, helpful and caring. I will certainly keep buying from them if given the opportunity. Very honest, helpful and caring. I will certainly keep buying from them if given the opportunity. More
I've had a couple of problems with the Minocqua location. First when I bought the truck with the extended warranty the salesman told me he knew the previous owner and would try to get the 2nd key fob and if First when I bought the truck with the extended warranty the salesman told me he knew the previous owner and would try to get the 2nd key fob and if he couldn't then he would get one ordered out. We'll that didn't happen. Then when I asked about it the salesman no longer worked there and there was nothing written up on it so they weren't getting me one unless I paid for it. Yes I should have made sure it was in writing but I would have thought they would work with me a little bit. The next problem I had was when I brought it in for warranty work on a sensor for the brakes. While it was there I told them about how I thought the truck was starting hard. That it would crank for like 10 seconds before it would start. They told me if it wasn't throwing a code then there was nothing they could do. Took the truck home and went on with life. Over the next couple of weeks it was getting worse. Called them but was still told no code nothing they could do. Well truck finally wouldn't start. Cranked slowly for like 15 seconds then nothing. Tried again and it just clicked once and nothing. Had to get it towed to their shop. Starter was shot. Like I had told them. Again they wouldn't work with me. More















