Lenz Truck - Fond du Lac, WI

I drove 4 hours to purchase my Bronco from Lenz. I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointme I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointment came: (1) I brought concerns to the dealer after my test drive letting them know a low windshield washer fluid light had come on, and that my coolant level was well below the minimum (2) chip in windshield that was not previously disclosed Unfortunately, I was told nothing could be done about the windshield because it had already been repaired once… and they said they “filled” the fluids. To be fair, we did negotiate money off for the windshield. I now, no longer trust anything they say. Within minutes of signing my paperwork and leaving the dealership, the low fluid light came back on. I was already started on my way home and honestly didn’t want to deal with the xx again. When I got home, I ended up filling the windshield washer fluid with an entire gallon, and had to top off the coolant. I now have an appt at a local Ford dealer to look at the continued leak in my windshield washer system. Additionally, I noticed the tires were way over-inflated on the passenger side. These are small things, yes; however it makes me wonder what other simple corners were cut just to make a deal. Do yourself a favor - take that inspection list and go over each and every item that you can before you make your purchase. Also - major kudos to Mike B (I was not his client) who took the time to tell me all about the Ford Pass, connecting my car to all of the technology, and spoke to me for quite some time about my new Bronco and genuinely seemed excited about my purchase. He spoke to me with respect and honor, and didn’t try to speak down to me or over me. I have to wonder how different my purchasing experience would be had I worked with him. More

They were so easy to work with and communicated so well! They definitely care about their customers. They definitely care about their customers. More

Good service and work hard to make sure you get the best deal possible? Glad I bought my truck here! deal possible? Glad I bought my truck here! More

Great to work with. I would recommend them to anyone. It was worth the drive from Chicago I would recommend them to anyone. It was worth the drive from Chicago More

Got there at noon on Saturday drove 3 trucks and left with the last one.will be back for the next one when the time comes! with the last one.will be back for the next one when the time comes! More

Easy process took care of everything needed in a timely fashion. Everyone was professional throughout the buying process fashion. Everyone was professional throughout the buying process More

Great experience! In and out quickly! Definitely buy from Lenz again. Love my used Jaguar. In and out quickly! Definitely buy from Lenz again. Love my used Jaguar. More

Very efficient, no haggling necessary because prices are competitive as listed. Service is prompt and honest. competitive as listed. Service is prompt and honest. More

Mike Buehler and Steve were great to work with. They made the entire process easy and stress free. They made the entire process easy and stress free. More

Recently bought a used Dodge Ram from Lenz. After driving the vehicle for a few days I noticed a couple of problems with it. Contacted Lenz and they had me come in to look at the truck. I spoke After driving the vehicle for a few days I noticed a couple of problems with it. Contacted Lenz and they had me come in to look at the truck. I spoke with general manager and service manager. Both were friendly and pleasant. They had to order a part so they gave me a loaner for the night. Truck was fixed the next day at no charge. Overall a good experience with Lenz and I would buy from them again. Only reason I didn’t give them 5 stars is I feel the issues with my truck should have been caught before they sold it to me. Nevertheless they rectified the issues at no charge and I am happy with purchase. More