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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.9
3,837 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 3,837 reviews

March 31, 2024

Excellent service took the car @ the scheduled time , but it was really a bit expensive More

by DAWNIEGIRL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi DAWNIEGIRL9, Thank you for your feedback. We're glad to hear that you found our service excellent and that we were able to take your car in at the scheduled time! Regarding the pricing, we understand your concern. We constantly strive to offer competitive pricing while maintaining the highest standards of service and quality! Our team utilizes manufacturer-certified technicians using manufacturer-certified parts and this can increase the cost, but improves the quality! If you have any further questions or would like to discuss your service charges, please feel free to reach out to us. We value your business and want to ensure your satisfaction! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

Very friendly and helpful people. Needed a ride to pick up my car and they came and got me very fast service also. More

by ANNAMCALARNEY95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy didn't get last name
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi ANNAMCALARNEY95, We're thrilled to hear that you found our staff to be very friendly and helpful! Providing excellent customer service, including fast service and accommodating your needs, is important to us. We're glad we could provide you with a ride to pick up your car promptly. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

The issue with my car was quickly assessed and dealt with . Unfortunately the issue with the car could not be resolved same day however the staff made the needed accommodations. More

by KPITTFIE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi KPITTFIE, We're glad to hear that the issue with your car was quickly assessed and that our staff made the necessary accommodations, even though the issue couldn't be resolved the same day! Providing excellent service and ensuring our customers are taken care of is important to us, and we're glad we could assist you. If you have any further questions or concerns, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

One thing I don’t like is waiting too long to fix. Otherwise everything was fine. More

by THORJR327JR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi THORJR327JR54, Thank you for your feedback. We apologize for any inconvenience caused by the wait time! We strive to provide prompt service to all our customers, and we're sorry we fell short of your expectations in this regard. If there's anything specific we can do to improve your experience in the future, please don't hesitate to let us know. We appreciate your business and hope to serve you better next time! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

For me, the task of car care was always a dreaded experience. Lester Glenn has changed the experience to an easy, comfortable one for me. More

by PATLINDAHL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi PATLINDAHL70, We're thrilled to hear that we've been able to change your car care experience to an easy and comfortable one! Making sure our customers feel at ease and comfortable is important to us, and we're delighted that we could make a positive difference for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

They kept me informed at each step in the process and service was fast. Quality work as usual. More

by AFTOM_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi AFTOM_2001, Thank you for your feedback! We're thrilled to hear that you were kept informed at each step of the process and that the service was fast! Providing quality work and excellent communication are priorities for us, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

Always a good experience at Lester Glenn Subaru. Cathy O. is my go to service person, She is very attentive and takes care of any issues I may have. More

by MIKEFLANN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi MIKEFLANN2, Thank you for sharing your experience with us! We're delighted to hear that you always have a good experience with Kathy! Providing attentive service and addressing any issues you may have is important to us, and we're glad Kathy takes care of you! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 30, 2024

Wow I didn't It was so far place nice clean very friendly and concern then make sure we understand everything More

by DYMB1638
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi DYMB1638, We're delighted to hear that you had a positive experience with us! Providing a nice, clean environment and friendly, helpful service is important to us, and we're glad we could make you feel welcome! Ensuring our customers understand everything is a priority, and we're pleased to hear that we met that expectation. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 30, 2024

My husband and I were on a mission to find a Crosstrek before the end of the day. We went to three dealerships before Lester Glenn Subaru....traveling from two hours away no less! Needless to say, we foun More

by carrieralston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Giordano, Chelsea Pavlick
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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi Carrieralston, Thank you for sharing your fantastic experience! We're thrilled to hear that you and your husband found the perfect vehicle after visiting multiple dealerships! Chelsea, Ron, and Pat are dedicated to providing superb service, and we're delighted to hear that they made your car-buying experience professional, friendly, and enjoyable! We appreciate your kind words and your willingness to travel hours to buy from us again in the future. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 30, 2024

I was very satisfied with my experience at Lester Glen Subaru of Toms River. Nicole my service representative was spot on. She helped me with a loaner car so I didn’t have to wait for my 90,000 mile servi More

by DARRINFIORELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Lester Glenn Subaru responded

Hi DARRINFIORELLA, Thank you for sharing your experience! We're delighted to hear that you were very satisfied with your visit and that Nicole provided you with excellent service! It's great to hear that she helped arrange a loaner car for you and explained each level of service clearly! We appreciate your recommendation and look forward to assisting you with your brake service when the time comes. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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