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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.9
4,309 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 4,309 reviews

May 19, 2024

This was an extremely pleasant experience. My expectations were exceeded throughout the entire process. I really appreciated the written communication and pictures detailing the process and sp More

by VINCENTMA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Lester Glenn Subaru responded

Hi Vincent, We're thrilled to hear that your experience with us exceeded your expectations! Providing clear communication and detailed updates is important to us, and we're glad it made a difference for you! Nicole will be delighted to hear your kind words as well. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 19, 2024

Waited for part for car,about 8 days called me dropped off car.Called me pick up car Sorry we got wrong part,you will have to come back. More

by FRANKGIA113
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Senatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 26, 2024 -

Lester Glenn Subaru responded

Hi FRANKGIA113, thank you for taking the time to leave feedback about your experience with our service team. We sincerely apologize for any frustration this experience caused. We understand how frustrating such situations can be, and apologize for any lack of communication or miscommunication while your vehicle was here for service with us. While we always strive for perfection, we do unfortunately miss the mark at times. Upon receipt of your review, we made our management team aware of your concerns. Feedback such as yours assists in creating new processes for our teams to follow, as well as reiterates the importance of accurate communication during the entire experience for all of our customers. We apologize that we fell short during your last visit and hope we have the opportunity to show you the true Lester Glenn Experience sometime further down the road. Thank you again for your feedback.

May 18, 2024

Always a pleasure to bring my car in for service. They exceed expectations especially with the short amount of time it takes to complete More

by BRWINES1
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2024 -

Lester Glenn Subaru responded

Hi BRWINES1, Thank you for your ongoing trust in our service department! We're thrilled to hear that we consistently exceed your expectations and that our efficient service is appreciated. Your satisfaction is our priority, and we're here to make every visit as seamless as possible. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 18, 2024

Everyone was very friendly and the store was clean. I would recommend other people to come here and buy a car. More

by tremeld22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvatore Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Pearson
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May 22, 2024 -

Lester Glenn Subaru responded

Hey Tremeld22, Thank you for your kind words! We're glad to hear that you found everyone friendly and the store clean during your visit. Your recommendation means a lot to us, and we appreciate you spreading the word about your positive experience. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 18, 2024

My husband called and spoke to Kathy. He explained that we were losing air in our tire. He explained that I was going out and he didn't want me to have a problem. Kathy told him that he More

by BARBARA_07008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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May 22, 2024 -

Lester Glenn Subaru responded

Hi Barbara, Thank you for sharing your experience! We're glad to hear that Kathy was able to promptly assist with your tire issue and ensure your safety! Your kind words mean a lot to us, and we love Kathy too! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 18, 2024

Always pleased to wait when Bella is wandering the floor. Reminds me of an aging warden not willing to retire from her duties More

by CHUCK08005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2024 -

Lester Glenn Subaru responded

Hi Chuck, Thank you for your review! We're glad to hear that Bella adds a bit of charm to your visits! It's great to know she brings a smile to your face. If you need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 18, 2024

Returning customer to Lester Glenn Subaru , and Seth. Customer service and sales staff are always friendly . More

by estoprodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Mulrain, Kathy Ottmer
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May 21, 2024 -

Lester Glenn Subaru responded

Hi Estoprodriguez, Welcome back! We're thrilled to have you as a returning customer! It's great to hear that Seth and our team provided you with friendly customer service once again. If you need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 17, 2024

From the moment we arrived, we were met by professional/knowledgeable staff and never felt pressured into anything. More

by wsw85brooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Yaeger
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May 21, 2024 -

Lester Glenn Subaru responded

Hi Wsw85brooks, Thank you for your review! We're pleased to hear that our professional and knowledgeable team made you feel comfortable from the moment you arrived and that you never felt pressured. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 17, 2024

Great service. Eric was very helpful and made my long wait bearable. All work was completed as advertised. More

by ABROOKS1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 21, 2024 -

Lester Glenn Subaru responded

Hi Abrooks1225, Thank you for your review! We're glad to hear that Eric was very helpful and made your wait bearable! It's great to know that all the work was completed as advertised. If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 17, 2024

Seth was courteous and no pressure purchasing our new vehicle. We would recommend this dealership for purchasing a new vehicle. More

by MGLYBEARSDEN
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 21, 2024 -

Lester Glenn Subaru responded

Hi MGLYBEARSDEN, Thank you for your review! We're pleased to hear that Seth provided courteous, no-pressure service during your vehicle purchase. Your recommendation means a lot to us. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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