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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,479 Reviews

1,479 Reviews of Lester Glenn Subaru - Service Center

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June 06, 2025

Service was great, did not have to wait very long, work was done very professionally by Anthony (mechanic) More

by RICHARD_MCCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Palazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jones-Rulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony (mechanic)
Jun 06, 2025 -

Lester Glenn Subaru responded

Hey RICHARD_MCCROY, Thanks for sharing your experience! We're glad to hear your service visit was quick and handled professionally. Anthony will appreciate the shoutout, he takes pride in his work, and it’s great to see it recognized! Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

Very comfortable waiting area with popcorn and coffee available. Very polite staff with easy check in. More

by RICKBOB247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Lester Glenn Subaru responded

Hey Rickbob247, Thanks for sharing your experience! We're glad you enjoyed the comfortable waiting area and the little touches like popcorn and coffee. It’s also great to hear our team made check-in smooth and easy! Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

Lester Glenn is great for service. That's why we left the dealership where we bought our vehicle and now have it serviced there. More

by mitrosky4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Lester Glenn Subaru responded

Hey Mitrosky4, Thanks for sharing your experience! We're honored that you chose to switch to us for your service needs. It's great to hear that our team's dedication made such a strong impression, and we truly appreciate your trust in us. Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

it was a seamless experienc--i was waiting for the car and it was done in the promised time and the waiting area was pleasant and quiet More

by jtaglia105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Lester Glenn Subaru responded

Hi jtaglia105, Thanks for sharing your experience! We're happy to hear everything went smoothly and that your car was ready right on time. It's also great to know you found the waiting area comfortable and peaceful while you waited! Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

The only problem is that they always recommend more services than actually needed and that gets expensive plus the added fees are not conducive to repeat business. More

by FPETERSEN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Lester Glenn Subaru responded

Hi FPETERSEN123, Thanks for sharing your experience! We appreciate your feedback and understand how service recommendations and added costs can feel overwhelming. Please know that our team bases these suggestions on manufacturer guidelines to help keep your vehicle running safely and efficiently for the long haul. That said, we’re always happy to walk you through each recommendation so you can make the best choice for your needs. Happy Driving, The Lester Glenn Subaru Team

June 05, 2025

Thorough and responsive, as usual. Detailed explanations. Friendly and efficient attitudes. Wait time was a bit longer than usual, but not awful. More

by K4UP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lester Glenn Subaru responded

Hey K4UP, Thanks for sharing your experience! We’re glad to hear the team was thorough, responsive, and maintained their friendly and efficient approach. We appreciate your patience with the wait time and are happy to know it didn’t take away from the overall positive visit! Happy Driving, The Lester Glenn Subaru Team

June 03, 2025

I was great and quick. Ekatrina was pleasant and helpful and kept me updated. Thank you More

by JULIEMSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lester Glenn Subaru responded

Hi JULIEMSCRUGGS, Thanks for sharing your experience! We're glad to hear everything went smoothly and quickly during your visit. Ekaterina will be happy to know her helpfulness and updates made a positive impact. We appreciate your kind words and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

June 03, 2025

Good experience at LG, Service dept is always pleasant and efficient. Oil change and tire rotation 1.5 hours. Thank you. More

by Kathyd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lester Glenn Subaru responded

Hi Kathyd, Thanks for sharing your experience! We're glad to hear that your visit went smoothly and that our service team continues to deliver efficient and pleasant care! We appreciate your continued trust in us for your maintenance needs and look forward to welcoming you back next time! Happy Driving, The Lester Glenn Subaru Team

June 03, 2025

First it is always easy to get an appointment when you need it and Nicole it a true professional. Explain everything to you very clearly. They do not try to tell you how bad your filters are and that th More

by joe t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lester Glenn Subaru responded

Hi Joe, Thanks for sharing your experience! We're glad to hear scheduling was easy and that Nicole provided clear, professional service. We take pride in honest communication and appreciate that you noticed how we focus on genuine recommendations, not unnecessary upsells. It’s great to know your appointment was efficient and you were in and out quickly! Happy Driving, The Lester Glenn Subaru Team

June 02, 2025

Always pleasant and efficient. Never had an issue with the service department. Nicole never looses her control when working short staffed More

by dmonteb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hey Dmonteb, Thanks for sharing your experience! We’re so glad to hear that our service department continues to deliver efficient and reliable service. Nicole is truly a rockstar, and it means a lot that you noticed her professionalism even when things get hectic. Your loyalty and kind words are appreciated more than you know! Happy Driving, The Lester Glenn Subaru Team