Lester Glenn Subaru - Service Center

The service department was outstanding from top to bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded A bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded ASAP to all my email inquiries. They fixed my problems quickly, provided a loaner car and there were no problems. It was a very pleasant surprise as most businesses provide poor response time and customer service. Very refreshing and I would highly recommend this dealership!!! Thank you. More

I can’t thank Gary and the girls at the Lester Glenn Subaru enough! They were very professional and caring! Being that we were out of state they tried their very best to repair our car and they truly su Subaru enough! They were very professional and caring! Being that we were out of state they tried their very best to repair our car and they truly succeeded! I wish when the time comes to purchase a new car we can come up to Lester Glenn! Thankyou so very much. We are forever in your gratitude! Marge and Ray Cella More

Friendly staff and they are very transparent about wait times. Waiting area is also very nice. times. Waiting area is also very nice. More

Amazing customer service. They sent me an itemized report with videos of the multi-point inspection. I was in and out in a half hour. Great place and great employees. They sent me an itemized report with videos of the multi-point inspection. I was in and out in a half hour. Great place and great employees. More

The service department is always the friendliest atmosphere, and they always do their best to get me in and out in a timely manner, even when they are busy. Professional and courteous always. atmosphere, and they always do their best to get me in and out in a timely manner, even when they are busy. Professional and courteous always. More

I personally can't say anything bad about the way I've been treated at Lester Glenn or the way the service department has treated me. Everyone has always been very nice and helpful. been treated at Lester Glenn or the way the service department has treated me. Everyone has always been very nice and helpful. More

Always excellent service! Keith took great care of me and kept in touch the whole time. Keith took great care of me and kept in touch the whole time. More

Kathy Ottmer is the reason we're on our 5th Subaru. She's knowledgeable, personable, and feels like a friend. Lester Glenn knew what they were doing when they hired her. She's knowledgeable, personable, and feels like a friend. Lester Glenn knew what they were doing when they hired her. More

Long wait time for a diagnostic, extremely expensive- $760 cost to fix with a $100 part. $600 in labor for a relatively easy job is unfair. The person I worked with did not communicate how long it would $760 cost to fix with a $100 part. $600 in labor for a relatively easy job is unfair. The person I worked with did not communicate how long it would take or how long I’d be waiting when I dropped it off. More

Nicole always extremely busy. Always so personal got to love her. Subaru scored when they hired her. Always so personal got to love her. Subaru scored when they hired her. More