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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
4.7
2,368 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,368 reviews

April 07, 2024

Great experience would definitely return this is our 2nd car purchase here Everyone was extremely nice More

by lkcare14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Lewisville Volkswagen responded

We're so glad to know you had a great experience with us at Lewisville Volkswagen! It's wonderful that our team could assist in making your second car purchase here a success. Enjoy your new ride!

Helpful
April 05, 2024

Customer Service is excellent from the dealership, but especially from Tim Larsen my service consultant for the past 15 years and through two VW cars. More

by LMK.KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen Service Advisor and Jeremy Ayudan, the technician.
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Apr 05, 2024 -

Lewisville Volkswagen responded

We're delighted to know that you've had such a positive experience with Tim and our team at Lewisville Volkswagen over the years. Here's to many more! Thanks for your loyalty and support.

Helpful
April 05, 2024

Kaba & John Chapman went above and beyond the night I purchased my vehicle - staying later than their normal hours. I did not feel rushed as their focus was ensuring I was satisfied. More

by francessilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Lewisville Volkswagen responded

Frances, it's great to know that Kaba and John provided you with such dedicated service at Lewisville Volkswagen. We always want our customers to feel satisfied! Thanks for sharing your experience!

Helpful
April 04, 2024

Fast and efficient sales process. The dealership had a great selection of vehicles and our sales manager was friendly and helpful. I would highly recommend them if you are in the mark More

by JA Draper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Lewisville Volkswagen responded

We're glad to know you found our sales process at Lewisville Volkswagen efficient and our selection satisfying. Thanks for the recommendation! Enjoy your new VW!

Helpful
April 02, 2024

Ralph and Melissa were terrific in assisting with my 10,000 mile maintenance! The waiting room area was sufficient with entertainment and beverage options. More

by 4prilMcDonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
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Apr 02, 2024 -

Lewisville Volkswagen responded

We're delighted to know Ralph and Melissa provided 5-star assistance during your 10k-mile maintenance at Lewisville Volkswagen! It's wonderful that you enjoyed the waiting room amenities as well. Thanks for sharing your experience with us!

Helpful
April 02, 2024

Clean, had coloring books for my kids, Heather my salesperson was great, but I did not like my finance/contract signing experience with the finance manager Joe downs. For some reason, the person list More

by soheila.agwuh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Downs
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Apr 02, 2024 -

Lewisville Volkswagen responded

Soheila, thanks for your review. We're glad to know Heather provided great service at Lewisville Volkswagen and that you found our facilities clean and kid-friendly. Sorry about any inconvenience and confusion regarding the finance process. We appreciate your feedback and will look into this, so if there is anything else you can share, please feel free to reach out. Thank you! Hussain Jafri - General Sales Manager - 972-538-0648

Helpful
April 02, 2024

This was the easiest car buying experience ever. All associates were so kind and helpful. They never gave us the run around and went out of their way to get us the most for our money. We thoroughly More

by tashalynn86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Lewisville Volkswagen responded

Tasha, we're delighted to know you had such a positive car-buying experience at Lewisville Volkswagen. Our team always aims to provide the best service and value for our customers. Thanks for your kind words!

Helpful
April 02, 2024

The boy is the sales man, ADORABLE! !! The manager AMAZING! I am super happy! I never going to leave the VW again! More

by buchananmarcela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lewisville Volkswagen responded

We're delighted to know you had such a positive experience with our team at Lewisville Volkswagen! We appreciate your loyalty and look forward to serving you in the future. Until next time!

Helpful
April 02, 2024

This dealership is very helpful and accommodating. Everyone was incredibly nice and made sure I loved my car! More

by kassp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannon 5 stars
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Apr 02, 2024 -

Lewisville Volkswagen responded

Here's to five stars and a car you love! Thanks for choosing Lewisville Volkswagen - our team wishes you happy miles ahead!

Helpful
April 01, 2024

The experience was professional and swift. We enjoyed the way we were treated in all respects. We look forward to our next buying experience. More

by carl12361
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Lewisville Volkswagen responded

Carl, we're thrilled to know you had a smooth experience at Lewisville Volkswagen! Your kind words are appreciated, and we look forward to assisting with your next purchase. Safe travels until then!

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