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Lexus of Pembroke Pines
Pembroke Pines, FL
13,612 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 13,612 reviews
Verified Customer
Helpful April 26, 2024
Alon and Andre were excellent to work with and kept us informed throughout the process. Alon found the exact car we were looking for. informed throughout the process. Alon found the exact car we were looking for. More
by Bob
April 26, 2024
My experience working with Nicholas Ensey was outstanding. He helped secure a great lease deal for me several years ago. Then, I enjoyed the car so much I decided to purchase my vehicle. Nicholas outstanding. He helped secure a great lease deal for me several years ago. Then, I enjoyed the car so much I decided to purchase my vehicle. Nicholas was extremely informative, helpful and professional throughout the entire process. I would highly recommend anyone looking for a car or a Lexus to reach out to Nicholas or the Pembroke Pines team. More
by LusenskasD12
April 26, 2024
great experience, this is our SECOND Lexus LEASE at this dealership. The process was fast, efficient and successful. dealership. The process was fast, efficient and successful. More
by AMECAPOTE
Employees Worked With
April 26, 2024
Lorena Ortiz was my sales representative she was extremely knowledgeable and professional. Her kindness is unmatched. My experience purchasing my new car was amazing! Thank you Lorena and the entire extremely knowledgeable and professional. Her kindness is unmatched. My experience purchasing my new car was amazing! Thank you Lorena and the entire team at Lexus of Pembroke Pines. Sincerely Rose 🌹 More
by SIMSFLOW35
April 26, 2024
Israel and Mikhail were amazing! They were with me through the entire process and it felt like family. Every question was answered. The phone calls and follow ups were timely. The re They were with me through the entire process and it felt like family. Every question was answered. The phone calls and follow ups were timely. The representatives in the finance department respected my decisions and was not "pushy". Everyone was patient and my dream car was delivered. The dreaded 8 hours at the car dealership was non existent! 4 hours TOTAL on my 3 trips to the dealership (to "window shop", to test drive, to pick up)! I returned a week later for my tints and that process was seamless. This was my first Lexus purchase and this experience felt like luxury. Kudos to the entire team! More
by yollie6
April 25, 2024
Outstanding experience with Tom! His expertise and dedication to helping me find the perfect car was exceptional. Tom took the time to understand my needs and preferences, guiding me His expertise and dedication to helping me find the perfect car was exceptional. Tom took the time to understand my needs and preferences, guiding me through the process with patience and professionalism. His knowledge of the vehicles and his transparent and honest approach instilled confidence in my decision-making. Tom went above and beyond to ensure I was satisfied, making the entire purchasing experience smooth and enjoyable. Highly recommend Tom!" More
by massana
Employees Worked With
April 25, 2024
Im disappointed to see that service department has made a turn for the worst over the past year. Although my service advisor is great and very helpful, it’s upsetting to find out they don’t have a loaner car turn for the worst over the past year. Although my service advisor is great and very helpful, it’s upsetting to find out they don’t have a loaner car to give you while your car is being serviced although it was requested weeks in advance. Last couple of times I’ve taken my car to be serviced, thinking they have a loaner for me, I’m told there’s none. I’ve had to take Ubers to work and back and often times inconvenience others to pick me up and bring me back. Don’t promise something you can’t deliver. Period. More
by Mommy22
Employees Worked With
Andre
