Lexus of Akron-Canton

Mark was a pleasure to work with. He was patient, and took the time to understand what was important to us. Mark then worked hard to get his in the vehicle of our choice. He always de He was patient, and took the time to understand what was important to us. Mark then worked hard to get his in the vehicle of our choice. He always delivered on his commitments. More

They always do a great job. Appointment is ready on time. They are thorough in their service and do an excellent job of explaining any problems and the possible solutions. Appointment is ready on time. They are thorough in their service and do an excellent job of explaining any problems and the possible solutions. More

Good Salesperson, good service, free car washes! Friendly staff, parts department not so friendly. Would shop again. Friendly staff, parts department not so friendly. Would shop again. More

Everyone was very friendly and the process very easy from Scott my salesman to Sarah the finance personal. Scott was awesome and very patient with my questions and also facetimed me so he could show me all Scott my salesman to Sarah the finance personal. Scott was awesome and very patient with my questions and also facetimed me so he could show me all around the car since I was buying out of state. I bought a used vehicle and everything was just as described when it arrived to me. More

Scot is really nice person he help me lot everything I ask him he honestly answering I have a couple friends interested to buy Lexus I’m struggling to reccomond them to go to Akron dealer. ask him he honestly answering I have a couple friends interested to buy Lexus I’m struggling to reccomond them to go to Akron dealer. More

Very professional and pleasant experience. Shelley was very informative and kind. After less than a week I love my Lexus. Shelley was very informative and kind. After less than a week I love my Lexus. More

Shelley did a wonderful job. This is our first Lexus however we have had good experiences with Toyota. We left on delivery day with a very pleasant experience. Shelly did a gre This is our first Lexus however we have had good experiences with Toyota. We left on delivery day with a very pleasant experience. Shelly did a great job managing the day for us as well as the whole experience. Shelly is a major asset to Lexus of Akron-Canton More

Amazing, thoughtful, updated me from time to time which I really appreciated. Explained all that I didn’t understand fully…. really appreciated. Explained all that I didn’t understand fully…. More

Very pleasant to work with👍👍. Gave us a good overview on what vehicle was best for our needs. Gave us a good overview on what vehicle was best for our needs. More

This is my 3rd Lexus - 1st from Metro last 2 from Akron. Absolutely loved my RX 330 - still in the family. My 2015 RX 350 did not love as much. Hoping my, new to me, 2019 RX350 will be a game changer! S Absolutely loved my RX 330 - still in the family. My 2015 RX 350 did not love as much. Hoping my, new to me, 2019 RX350 will be a game changer! Still missing the cup holder to the left if the steering wheel and a place for my purse. But with all the bells & whistles this one has, I think I can live without them ;) I will say that Tammy is by far, one of the best sales person I have ever encountered. Her attention to detail is second to none. She showed me things about this car I didn’t even know existed! I would not hesitate sending someone her way. Caleab in financing was amazing. What usually seems like a chore to sit through all of the paperwork - he made it enjoyable! There was a bit of a hiccup with the interest rate but Jim took care of it. Driving 70 miles from Norwalk, sitting in the trailer and the the revamped waiting room (no a/c) for over 4 hours - I still left with a smile on my face! I’ll be back for my oil change - looking forward to seeing the finished renovations! More