Lexus of Akron-Canton

Always a great experience when I come into the dealership. Always welcomed no matter my reason for being there. dealership. Always welcomed no matter my reason for being there. More

Kari, our sales representative, was outstanding. She was a joy to work with. We explained what we did and did not want in our potential new SUV. Kari, listened attentively and looked up the inventor She was a joy to work with. We explained what we did and did not want in our potential new SUV. Kari, listened attentively and looked up the inventory based on the info we provided. She selected the perfect SUV. We never felt rushed and everything regarding our new SUV was gone over with us. Veronica, the Finance Manager, we worked with was very knowledgeable and explained all our options very clearly. Veronica was a pleasure to work with. Justin, not sure his title but I’d call him the tech genius. He went through all the fancy technology and made sure we knew how to access and use. He was a joy to work with. The day we picked up our SUV was very fun. Kari took us to the pick up area in the garage. Our vehicle was covered up with a black cloth and several sales people were there and clapped when we came to see our new vehicle. They took pictures as they unveiled it - this was very cool. Lexus is a great dealership to work with. We never felt any pressure and everyone we encountered at the dealership was kind and friendly More

So professional from the first hello! Tammy was kind and very knowledgeable. No pressure. Love my new vehicle!!! Tammy was kind and very knowledgeable. No pressure. Love my new vehicle!!! More

When we went to visit Lexus of Akron-Canton, we had no intention of buying a TX, but we were just inquiring and wanted some indication of trade-in value for our 2019 NX-300. However, in our discussions wi intention of buying a TX, but we were just inquiring and wanted some indication of trade-in value for our 2019 NX-300. However, in our discussions with Mark regarding the TX’s on the lot and test driving the Sport TX, we felt very comfortable with him and his professionalism. Mark was very knowledgeable and simply laid out the steps that would be needed to purchase the Sport TX. He helped us through getting NX-300 title from our home in Foley, Al, and provided us the information for the money transfer. Both Ruth and I were very comfortable in working with Mark and Roni through the total process. Tristan helped us with all the IT issues that we needed to know in the operation of the Navigation system and the electronics of the TX. So in conclusion Ruth and I were very pleased with Mark and the entire process! If you are looking for a Lexus go to Lexus of Akron-Canton, you will be in good hands and treated very well. More

Everyone at Lexus of Akron was fabulous to work with! Made buying a car an enjoyable experience! Made buying a car an enjoyable experience! More

Connie was fantastic! She was well rounded and knowledgeable about the Lexus RX 350. I appreciated her upbeat and positive attitude. The service team was also fantastic! T She was well rounded and knowledgeable about the Lexus RX 350. I appreciated her upbeat and positive attitude. The service team was also fantastic! Thank you for the luxury experience. More

This dealership is the best of the best. They treat their customers as family and if there would be any issues they will go out if their way to ensure that you are treated with the upmost re They treat their customers as family and if there would be any issues they will go out if their way to ensure that you are treated with the upmost respect!! More

Earl was absolutely amazing—he made the whole process so easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, which I truly appreciate. Ruth in finance was wonderful as well—she even went the extra mile to get me a discount on my GAP insurance. Thank you, Lexus of Akron! My husband and I will definitely be back when we’re in the market for another vehicle. More

I had an outstanding experience purchasing my Certified Pre-Owned 2022 Lexus RX 450h at Lexus of Akron-Canton. Kari was exceptionally responsive, promptly providing all pricing details via email before my Pre-Owned 2022 Lexus RX 450h at Lexus of Akron-Canton. Kari was exceptionally responsive, promptly providing all pricing details via email before my two-hour drive from Pittsburgh. The process was transparent, with no hidden fees, and I appreciated the dealership’s no-pressure approach—free of pushy sales tactics or forced financing. I completed the transaction seamlessly with a cash wire transfer. The vehicle was in pristine condition, looking and driving like new with no issues. Kari demonstrated remarkable professionalism and deep expertise in Lexus vehicles, thoroughly explaining their features and functionality. The dealership itself was impressive, offering a welcoming lounge with a coffee station, a saltwater fish tank, and private mini offices for a comfortable customer experience. I highly recommend Kari and Lexus of Akron-Canton for an exceptional car-buying experience. More