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Lexus of Akron-Canton

Akron, OH

5.0
1,985 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,985 reviews

July 01, 2022

Service department staff were very friendly, helpful and professional. They took care of my issues, made sure I had some coffee and contacted me when they were done. More

by Dpp32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Richards, Robbie Eggeman
Jul 01, 2022 -

Lexus of Akron-Canton responded

We are very happy to hear that you had a positive service experience. Thanks for leaving Lexus of Akron-Canton a review and we'll see you down the road.

July 01, 2022

My experience was incredible, I found everything I was looking for and more. The service was great and I had no problems! More

by Mr. Henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Lexus of Akron-Canton responded

This is the kind of feedback we love seeing! Thank you for being a fan of Lexus of Akron-Canton and we look forward to seeing you again down the road!

July 01, 2022

Our first Lexus purchase and had a great experience working with Kari Scherer. She is a very knowledgeable and answered all our questions. A real pleasure to work with. She didn't have exactly what we More

by gtomko1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Jul 01, 2022 -

Lexus of Akron-Canton responded

Congratulations on your first Lexus! The Lexus of Akron-Canton team is thrilled that Kari ensured it was an exceptional experience. We want our customers to enjoy their new vehicles and the buying process, so it's lovely to see this review. Thanks for the five stars and business, and have fun showing off your new Lexus!

July 01, 2022

Kari Scherer was an absolute pleasure to converse with. All of my questions were answered thoroughly and quickly. Out of any dealership I have been to, she is clearly the best salesperson hands down. I rec More

by nicholasprentovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Lexus of Akron-Canton responded

Thanks, Nicholas, for the five-star review for Lexus of Akron-Canton! We are so glad that Kari answered your questions and left such a great impression. Your recommendation will certainly make her day as it made ours. Until next time!

June 30, 2022

Kari was very helpful and knowledgeable. I am still undecided on a purchase but would not hesitate to return when decision is made. Everyone was very friendly. More

by Kdrak18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Kari. We appreciate your confidence in the Lexus of Akron-Canton team and are here to help if you need anything down the road!

June 30, 2022

Kari was an absolute delight to work with! She made the car buying experience absolutely amazing! Came in not knowing if I was going to buy a car but I left never happier in my new Lexus! More

by KarenAnn3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lexus of Akron-Canton responded

Hi Karen - It's great to hear from you! Thank you for the five-star review for Lexus of Akron-Canton. We are pleased that Kari made your car buying experience exceptional. Your business and support mean the world!

June 30, 2022

Friendly, knowledgeable and patient. Yoko understood my priorities and concerns and addressed them. I would recommend her to a friend. More

by jludwig091
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Jun 30, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Yoko and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Great experience. Yoko and Shab were both great and easy to work and I am very happy More

by Jkoutrodimos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Lexus of Akron-Canton responded

Thank you for your review! We're delighted Yoko and Shab welcomed you with excellent assistance that made your experience seamless. We hope to see you again at Lexus of Akron-Canton!

June 29, 2022

The sales team is amazing too bad the service isn’t. First Lexus horrible experience. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikolas Rair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Lexus of Akron-Canton responded

Michelle, while we appreciate the kind words about our sales team, the rest of your review is disappointing to receive. I would appreciate the opportunity to speak with you directly to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Jon Morris - Service Manager - 330-645-4800

June 29, 2022

Great people and great dealership! Shelley made my car shopping experience a pleasure! Love my Lexus! More

by Ann P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo, Jim Vicchiarelli
Jun 29, 2022 -

Lexus of Akron-Canton responded

Reviews like this make us so happy, Ann! We're glad Shelley delivered excellent service that got you the Lexus you wanted and shaped a wonderful experience. From all of us at Lexus of Akron-Canton, enjoy your new ride!

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