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Lexus of Chattanooga
Chattanooga, TN
1,161 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,161 reviews
May 30, 2025
Lexus of Chattanooga was excellent to work with on my new ES350. Ralph Paty made the process easy and enjoyable. He is great, and I highly recommend him and the dealership. It was an exceptional experience f ES350. Ralph Paty made the process easy and enjoyable. He is great, and I highly recommend him and the dealership. It was an exceptional experience for me! More
by Russell
May 30, 2025
I recently had the pleasure of working with Fred, and I couldn't be more impressed. From start to finish, he made the car-buying process smooth, stress-free, and enjoyable. Fred was knowledgeable, patient, couldn't be more impressed. From start to finish, he made the car-buying process smooth, stress-free, and enjoyable. Fred was knowledgeable, patient, and truly listened to my needs, helping me find the perfect vehicle without any pressure. Their professionalism and dedication to customer service are outstanding. I highly recommend Fred to anyone looking for a top-tier car sales experience. More
by ahcarlton
Employees Worked With
May 30, 2025
Our experience with Lexus of Chattanooga is very positive! Wade is a great pleasure to work with! He made us feel at home and helped us beyond our expectations. If you make a decision to work with W positive! Wade is a great pleasure to work with! He made us feel at home and helped us beyond our expectations. If you make a decision to work with Wade, you're making one of the best decisions of your life. You'll be in good hands! More
by Janet S.
Employees Worked With
May 28, 2025
Our experience @ Lexus of Chattanooga was top notch! !! Marc and the whole team were incredibly helpful, friendly, and knowledgeable. They gained our business and R E S P E C T because they are NO pres !! Marc and the whole team were incredibly helpful, friendly, and knowledgeable. They gained our business and R E S P E C T because they are NO pressure. We left feeling like we had gained new friends. We would highly recommend giving Lexus of Chattanooga a try! More
by Jeremy Anderson
May 27, 2025
My experience with this dealership was amazing. Marc Bales and all of the staff fully exceeded my expectations. I will purchase my next vehicle from this dealership. Marc Bales and all of the staff fully exceeded my expectations. I will purchase my next vehicle from this dealership. More
by natalie.hostetler
May 24, 2025
Excellent dealer. Ralph Paty is great sales person. Best customer services I ever had buying a car. Ralph Paty is great sales person. Best customer services I ever had buying a car. More
by BK
May 22, 2025
Talked to a tech at Lexus of Chattanooga. My advice. Don't step for in there unless you wanna be ripped off. First I had an open recall. Which I think they fixed. I asked if they could get a My advice. Don't step for in there unless you wanna be ripped off. First I had an open recall. Which I think they fixed. I asked if they could get a code why my roof wouldn't work. I told them I had a OBD2 reader but they said that it wouldn't be able to get the code for that. They said no no no they had some diagnostic tool that would be able to tell them exactly what was wrong. So my dumb xxx agreed to a $200 diagnostic charge believing they would be able to give me some answers. So they have my car for 2 days. When I went to pick it up today they said the top wasn't fixed and it might be the switch or it might be the computer in the trunk they weren't sure. I asked him did you hook it up to the diagnostic tool you were talking about. And most of my surprised the rep said yes we hooked it up to the OBD2 and found no codes. So I'm out 200 bucks still don't know what's wrong except for the fact that the switch is good when I get home I tested it. When the disengage trunk button is pushed I get a red light but no roof movement. When the Trunk disengage button is engaged I push the button getting the red light at the top of the switch. I dismantled The climate control unit and found there was no issue with the switch so my next move which I have done is to buy a sliding roof computer that's in the trunk hopefully that helps. Again if you can avoid it don't use Lexus of Chattanooga because they lie they have no other diagnostic tool that goes deeper than your standard OBD2. I've been a fool. And still I have a manual convertible. More
by vanmax1313
Employees Worked With
May 21, 2025
Great place to do business and receive service. We have been pleased with all our interactions with them. We have been pleased with all our interactions with them. More
by blboykin
May 17, 2025
I was very impressed with the professionalism shown at Lexus of Chattanooga. The entire staff is extremely knowledgeable about the Lexus line of automobiles and makes you feel welcome and part of the fami Lexus of Chattanooga. The entire staff is extremely knowledgeable about the Lexus line of automobiles and makes you feel welcome and part of the family. I spoke to Marc Bales a couple weeks ago and he worked with me to get pictures of my former car, 2028 Lexus IS 300 f sport, for trade of new 2025 Lexus IS 350 f sport in ultra white/glazed Carmel interior. Well Marc went the extra step to ensure not only that they had that color in stock but also gave me a price well below the dealership here in Huntsville. I took possession of the new car yesterday afternoon and my best friend who ride with me said wow that’s a nice looking car. I can definitely say Marc took my car on trade in based on good faith of pictures sent. I will definitely be referring friends and family to Lexus of Chattanooga with no reservation at all. More
by prince.john2050
May 15, 2025
Very easy to work with. Super transparent when wanting to know information on the car and availability. Good communication skills all around Super transparent when wanting to know information on the car and availability. Good communication skills all around More
by Bradywillocks
