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Lexus of Chattanooga
Chattanooga, TN
1,325 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,325 reviews
March 04, 2026
Fred was very helpful while I was purchasing my car. This was a wonderful first car buying experience and I thank Fred for helping me throughout the process. This was a wonderful first car buying experience and I thank Fred for helping me throughout the process. More
by Eli
Employees Worked With
February 26, 2026
Never been to a service dept where everyone is so polite and courteous. Recommend 10 out of 10! and courteous. Recommend 10 out of 10! More
by Michelle Green
Employees Worked With
February 25, 2026
Very pleasant environment, sales & service, with helpful and enthusiastic staff. I've purchased two vehicles in the last 7 months due to the trust felt when using their service and sales department. and enthusiastic staff. I've purchased two vehicles in the last 7 months due to the trust felt when using their service and sales department. More
by pth5
February 25, 2026
Always take you right end and wait time has not been bad, friendly people to deal with friendly people to deal with More
by jchappell
Employees Worked With
February 20, 2026
David was very helpful from start to finish. He was very honest and transparent about everything. It was a fantastic 1st car buying experience. I will be bringing my girlfriend to see him when s He was very honest and transparent about everything. It was a fantastic 1st car buying experience. I will be bringing my girlfriend to see him when she's ready for her new car, too! Thank you! More
by Corbin8bowman
Employees Worked With
February 18, 2026
Had a good experience with the team here. Ralph and Nate were helpful and made the purchase process really easy. Ralph and Nate were helpful and made the purchase process really easy. More
by Tim F
February 18, 2026
I was very pleased with the service I received from Alex and the staff . Most helpful. They even delivered my car to me . Nice job ! and the staff . Most helpful. They even delivered my car to me . Nice job ! More
by kathydunbar
February 14, 2026
We had an outstanding experience at Lexus of Chattanooga purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering proces purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering process, kept in consistent contact while we waited for our vehicle to arrive, and ensured that everything was seamless once it was time to finalize the purchase. Fred is personable, patient, knowledgeable, and genuinely honest — qualities that made the entire experience comfortable and enjoyable. We highly recommend working with him if you are in the market for a Lexus. Aaron did an excellent job walking us through the vehicle’s features and making sure we were fully set up with phone integration before we left. His attention to detail and willingness to answer every question made a big difference. Justin in finance made the paperwork process clear, efficient, and stress-free. The digital signing technology Lexus of Chattanooga uses is impressive and made everything quick and easy. Overall, purchasing our vehicle was truly an enjoyable experience. We couldn’t be more pleased with the level of service we received. More
by louis_chemin
February 13, 2026
The best experience we have ever had purchasing a vehicle. The staff was very welcoming, helpful, and professional to us throughout the entire process. Ralph Paty is an exceptional sales rep, who lis vehicle. The staff was very welcoming, helpful, and professional to us throughout the entire process. Ralph Paty is an exceptional sales rep, who listened to what we wanted and made it happen with no hassle. Justin Hendricks in finance did a phenomenal job getting us a lower rate and explaining everything. We flew in from Texas to make the deal! Love these guys! More
by Candace
February 13, 2026
Ralph was awesome to work with. He kept me informed throughout the whole process and found me the car I was looking for really quick. We’ll be using him every time in the future. He kept me informed throughout the whole process and found me the car I was looking for really quick. We’ll be using him every time in the future. More
by Artouls
Employees Worked With
