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Lexus of Chattanooga
Chattanooga, TN
1,180 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,180 reviews
July 07, 2025
This dealer owes me money! I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it pu I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it put on. It would cost $45 and the finance guy would credit that amount. He didn’t. I asked the manager where my $45 was. He said we never charged you for it! (He might not be smart enough to know my out the door price should be $45 less.). Next they told me I would not have to do anything with my out of state tags. They would handle and pay for all of that (out the door cost). Florida is now requiring I pay them $100. I told the manager…. He didn’t even reply! I never got my survey from them… guess that’s the one reason they only have good reviews! Monica Moore More
by monicagaw
July 05, 2025
Ralph Paty was a fantastic person to work with. Gave us all the facts and had everything ready when we arrived. I would recommend to anyone shopping for a car. Gave us all the facts and had everything ready when we arrived. I would recommend to anyone shopping for a car. More
by dougvarner1966
Employees Worked With
June 28, 2025
Ralph was the best! Top notch experience. They treated us like family and spent as much time as we wanted reviewing the vehicle we wanted. Top notch experience. They treated us like family and spent as much time as we wanted reviewing the vehicle we wanted. More
by Sandraaaron
Employees Worked With
June 27, 2025
Excellent experience from the very beginning. Madison and Fred took very good care of us! Fred answered all of our questions quickly and got us on the road in no time. Madison and Fred took very good care of us! Fred answered all of our questions quickly and got us on the road in no time. More
by trishmdukes
June 22, 2025
This was our second purchase with Fred Fortson. He was professional and made an exceptional buying experience for my wife and I with our new TX500h. I highly recommend Fred to friends and colleague He was professional and made an exceptional buying experience for my wife and I with our new TX500h. I highly recommend Fred to friends and colleagues. More
by ross.leslieb
Employees Worked With
June 20, 2025
Lexus of Chattanooga is my #1 dealership for a new automobile. These folks know how to make you feel right at home. And my #1 salesman is Fred Fortson. He will work to get you the best deal ever. automobile. These folks know how to make you feel right at home. And my #1 salesman is Fred Fortson. He will work to get you the best deal ever. More
by ladyicetn99
Employees Worked With
June 19, 2025
Ralph Paty and all the crew gave us excellent service! We have and will continue to recommend them to our friends and family! We have and will continue to recommend them to our friends and family! More
by Scalbaugh
Employees Worked With
June 18, 2025
Two words: Ralph Paty. Ralph is a consummate professional and a pleasure to work with. I went to Lexus of Chattanooga planning on buying a new Lexus and had already picke Ralph is a consummate professional and a pleasure to work with. I went to Lexus of Chattanooga planning on buying a new Lexus and had already picked one out. When I arrived at the dealership, Ralph had my car ready and waiting for me. Buying a car is usually stressful and time consuming, but Ralph made it effortless, easy, fast and fun. I highly recommend Ralph and Lexus of Chattanooga. Go see Ralph and let him put you in a new Lexus today! You won’t be sorry. More
by ssyount
June 18, 2025
Today experience went well. Friendly staff with great selection of new and used vehicles would recommend to friends. Friendly staff with great selection of new and used vehicles would recommend to friends. More
by Beawiz_07
Employees Worked With
June 14, 2025
Very easy experience. Able to beat other offers and make the math on the car make sense. Dealership is clean and comfortable. Able to beat other offers and make the math on the car make sense. Dealership is clean and comfortable. More
by ethan m
Employees Worked With
