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Lexus of Chattanooga

Chattanooga, TN

4.9
1,394 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,394 reviews

June 23, 2026

It takes so long time to get rx350h awd luxury. i am still waiting to get this car. it was from 06/10 to 06/19/26. Then delivery time extended from 06/19to 06/24/2016. i wish i can get this car to More

by stndoctor
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2026

Fred was a pleasure to work and engage with during my recent car purchase. He explained the process and answered all of my questions. As a resident in another state, Fred helped to make the things as eas More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

AJ, thank you so much for sharing your experience! We’re thrilled to hear that Fred made your recent vehicle purchase smooth and easy, especially with you being out of state. We’re grateful he took the time to explain the process, answer your questions, and go the extra mile for you. Thank you for choosing Lexus of Chattanooga, and congratulations on your purchase!

June 22, 2026

Ralph Paty was my salesman at Lexus of Chattanooga. Ralph made my experience of purchasing my first car by myself so easy and enjoyable. Ralph is professional, knowledgeable, customer service oriented More

by Susiemac61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing such a wonderful review! We’re thrilled to hear that Ralph made your first car purchase on your own easy, enjoyable, and comfortable. His professionalism, knowledge, and care for his guests are exactly what we love to hear. We truly appreciate your recommendation and are grateful you chose Lexus of Chattanooga. Congratulations on your purchase!

June 18, 2026

Excellent Customer Service! They treat you like you should be treated. Honesty, respect and more More

by Nortongrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Norton, thank you so much for the wonderful review! We’re grateful to hear that you felt treated with honesty, respect, and excellent customer service. That means a great deal to our team. Thank you for choosing Lexus of Chattanooga!

June 17, 2026

Alex is great as a Service Advisor. He always takes care of everything! Lexus of Chattanooga is very blessed to have him. More

by timapr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re happy to hear that Alex continues to take great care of you as your Service Advisor. We agree — we’re very blessed to have him on our Lexus of Chattanooga team, and we truly appreciate your kind words!

June 14, 2026

Customer service rep Lexie was outstanding, a great service job. I will ask for her next svc appnt. Thank you Lexie. More

by Kenfwilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie/service
Jun 22, 2026 -

Lexus of Chattanooga responded

Ken, thank you so much for the wonderful review! We’re thrilled to hear that Lexie provided outstanding customer service and that you had a great service experience. We truly appreciate your kind words and look forward to welcoming you back at your next service appointment with Lexus of Chattanooga!

June 11, 2026

Fred helped me out big time getting me the car I wanted. Made the push for me even though i’m under 21 to still get a good financing offer. More

by shaunacklin33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled to hear that Fred was able to help you find the car you wanted and guide you through the purchase and financing process. We truly appreciate you choosing Lexus of Chattanooga, and we hope you enjoy every mile in your new vehicle!

June 11, 2026

Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! More

by Lyndsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Fortson
Jun 22, 2026 -

Lexus of Chattanooga responded

Lyndsey, thank you so much for the wonderful review! We’re thrilled to hear you had an awesome experience and that Fred Fortson made your vehicle purchase quick and easy. We truly appreciate you choosing Lexus of Chattanooga, and we hope you enjoy your new vehicle!

June 11, 2026

Ryan Kennedy was an absolute lifesaver during our trip from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan to More

by Accord19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing this incredible review! We’re grateful to hear that Ryan Kennedy was able to help during such a stressful situation while you were far from home. His care, professionalism, and willingness to go above and beyond are exactly the kind of service we strive to provide at Lexus of Chattanooga. We’re so glad you were able to safely continue your trip and complete your journey with peace of mind. Thank you for trusting us, and safe travels!

June 09, 2026

Helped me out as soon as I was in the door. Great guy to talk to and helped me out to get a great deal for myself. Happy to have met him, hope he's your salesman! More

by Aidan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Aidan, thank you so much for the wonderful review! We’re thrilled to hear you were helped right away, enjoyed the conversation, and felt great about the deal you received. We truly appreciate you choosing Lexus of Chattanooga and hope you enjoy your new vehicle!

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