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Lexus of Chattanooga

Chattanooga, TN

4.9
1,471 Reviews
Lexus of Chattanooga has proudly served Chattanooga, Hamilton County, North Georgia, and the surrounding communities since 1991. Founded by Bob McKamey and still family-owned, we're committed to an ownership experience built on trust, genuine hospitality, and lasting relationships. Whether you're shopping for a new Lexus, exploring L/Certified and pre-owned vehicles, or visiting us for service, our team is here to make every visit comfortable, informative, and unhurried. From sedans and SUVs to Lexus hybrid and electrified models, we'll help you find the right vehicle for the way you drive. Our care continues well beyond the sale, with Lexus factory-trained technicians, Genuine Lexus Parts, loaner vehicles, and financing assistance. At Lexus of Chattanooga, we treat every guest the way we would treat a guest in our home. Guided by the spirit of Omotenashi, we listen first, respect your time, and anticipate what you need before you have to ask. Visit us at 2135 Chapman Rd in Chattanooga. We look forward to welcoming you to the Lexus of Chattanooga family.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,471 reviews

November 02, 2026

I had a great experience with the service department from start to finish. John Cate is a professional manager that always makes you feel like the only customer you have! More

by KEVIN SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
October 29, 2026

Alex helped us out with making sure everything was good with our car. He was very professional and courteous. More

by Ros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Ros, thank you so much for your kind words! We're delighted to hear that Alex took such great care of you and helped make sure everything was in good order with your vehicle. His professionalism, courtesy, and attention to your concerns reflect the level of care we want every guest to experience at Lexus of Chattanooga. We'll be sure to share your thoughtful compliments with Alex. We truly appreciate your trust in us and look forward to welcoming you back!

October 25, 2026

I really enjoyed working with Travis Hardin at Lexus of Chattanooga. From start to finish, Travis was pleasant, professional, courteous, and genuinely just great to work with. He never made me feel like I More

by Joekhoury24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Joe, thank you so much for taking the time to share such a thoughtful and heartfelt review! We're truly grateful that you chose Lexus of Chattanooga, especially when purchasing from out of state. What means the most to us is hearing how Travis Hardin earned your trust, made the buying experience comfortable, and continued to take care of you long after the sale. His willingness to coordinate with our title and finance teams to quickly resolve your registration needs is a wonderful example of the genuine hospitality and lasting relationships we believe in. At Lexus of Chattanooga, we want our guests to know that our commitment to them doesn't end when they drive away. We'll be sure to share your incredible compliments with Travis and our entire team. Thank you for allowing us the opportunity to earn your confidence. We hope you enjoy many wonderful miles in your Lexus, and we look forward to welcoming you back whenever your travels bring you our way!

October 20, 2026

Thanks you Andrea and your team for keeping our Gx 550 in top shape. We always enjoy doing business with Lexus of Chattanooga. More

by baronfly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Thank you so much for your kind words and continued trust in Lexus of Chattanooga! We're delighted to hear that Andrea and our service team are taking such great care of your GX 550. We know how much your vehicle means to you, and keeping it in excellent condition is a responsibility we truly value. We'll be sure to share your thoughtful compliments with Andrea and the entire team. It's always a pleasure having you as part of our Lexus of Chattanooga family, and we look forward to caring for you and your GX 550 for many miles to come!

October 19, 2026

Very please with the overall service done on my wife’s Lexus. Appt was at 10:45am. When I got to dealership was greeted by service staff, shown service waiting around . The sales manager even put the TV o More

by terrymwoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Terry, thank you so much for sharing your wonderful experience with Lexus of Chattanooga! We're delighted to hear that our service team made you feel welcome from the moment you arrived. We especially loved hearing that our sales manager made sure you could enjoy your team's football game while waiting for your wife's Lexus! It's those thoughtful little gestures that reflect the genuine hospitality we want every guest to experience. We're so glad you both were pleased with the care you received. Thank you for trusting us with your Lexus, and we look forward to welcoming you back. We hope your team won, too!

October 15, 2026

Always do a great job. Andrea is great in service. Ralph great in sales. Thanks More

by chipmartin725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Thank you so much for your kind words and continued trust in Lexus of Chattanooga! We're delighted to hear that Andrea in service and Ralph in sales consistently take such great care of you. Both are valued members of our team, and we'll be sure to share your wonderful compliments with them. Knowing that you feel well cared for in both departments means a great deal to us. We truly appreciate your loyalty and look forward to welcoming you back for many more wonderful experiences!

October 14, 2026

I had a terrific shopping experience at Lexus of Chattanooga. Tyler was friendly, professional, and knowledgeable. He avoided any high pressure techniques, which I appreciated. I love Lexus’ quality More

by jlbatten
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Thank you so much for your wonderful review! We're delighted to hear that Tyler made your experience at Lexus of Chattanooga so enjoyable. His friendly approach, professionalism, and knowledge reflect the genuine hospitality we want every guest to experience. We especially appreciate you recognizing his commitment to making the process comfortable and free of pressure. Knowing that we've earned your confidence and that you're considering becoming a lifelong Lexus customer is one of the greatest compliments we could receive. We'll be sure to share your kind words with Tyler. Welcome to the Lexus of Chattanooga family, and we look forward to taking great care of you for many years to come!

October 13, 2026

Ralph Paty is the best person to buy a car from. He is knowledgeable, friendly, and caring. He makes the process easy and quick. He explains everything that you need to know and I look forward to More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Dee, thank you so much for sharing such a heartfelt review! We're delighted to hear that Ralph Paty continues to make your car buying experience easy, enjoyable, and personal. His knowledge, kindness, and genuine care for his guests are exactly what we strive for at Lexus of Chattanooga. Your thoughtful words about Ralph and his family are especially touching and remind us that the relationships we build with our guests extend far beyond purchasing a vehicle. We'll be sure to share your wonderful compliments with Ralph. Thank you for being part of our Lexus of Chattanooga family. We look forward to welcoming you back and wish you many happy miles ahead!

October 10, 2026

I love Lexus of Chattanooga. Everyone is so pleasant to work with. Ryan is wonderful, he takes good care of me. Nicely done Lexus. More

by littlesgtmaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Thank you so much for your wonderful review and for the love you’ve shown Lexus of Chattanooga! It truly warms our hearts to hear how much you enjoy visiting our dealership. We're especially happy to know that Ryan consistently takes such great care of you and makes you feel valued and appreciated. We'll be sure to share your kind words with him! Building lasting relationships and treating every guest like family is what makes our work so rewarding. We’re grateful for your trust and loyalty and look forward to welcoming you back for many more wonderful experiences!

October 08, 2026

I was served efficiently with a very professional manner. It’s what I would expect from a luxury brand. More

by Wmsmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Lexus of Chattanooga responded

Thank you so much for your thoughtful review! We're delighted to hear that our Lexus of Chattanooga team provided the efficient, professional service you expect from the Lexus brand. We believe a luxury experience is about more than the vehicle itself. It's about genuine hospitality, attention to detail, and making every guest feel valued and respected. We truly appreciate your confidence in us and look forward to providing you with the same exceptional care on every visit!

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