Lexus of Chattanooga

Lexus of Chattanooga responded

We would like to express our sincerest gratitude for taking the time to leave us such a glowing review. We are thrilled to hear that your recent car-buying experience at our dealership was the easiest you've had in 30 years of buying cars. Our team takes great pride in providing a stress-free and enjoyable car-buying experience for our customers. We are delighted to hear that you found everyone at the dealership polite, easy to talk to, and work with. We are also thrilled to hear that Marc and Justin were able to communicate effectively and efficiently with you throughout the entire process. Thank you for choosing our dealership for the second time and for your trust in our team. We are delighted to hear that you will definitely come back if needed. We will make sure to maintain the easy-going atmosphere that you enjoyed during your visit, as it is a top priority for us. Thank you again for your kind words, and we look forward to serving you in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience at Lexus of Chattanooga. We are thrilled to hear that you had a great experience working with Fred Fortson and that he was able to provide you with the expertise and friendly personality that made you feel comfortable in making your purchase. At Lexus of Chattanooga, we pride ourselves on providing exceptional customer service, and we are delighted to know that we have exceeded your expectations. We will make sure to pass on your kind words to Fred and the rest of our team. Thank you again for choosing Lexus of Chattanooga, and we hope to see you again soon.

Lexus of Chattanooga responded

Thank you for taking the time to leave a review. We are thrilled to hear that you had a great experience with us and that Fred provided you with excellent service. At Lexus of Chattanooga, we believe in providing our customers with exceptional service and ensuring that their car buying experience is as smooth and enjoyable as possible. We are delighted that Fred was able to deliver on this promise and help you find the perfect vehicle that meets your needs. We appreciate your kind words about our dealership and your recommendation to others. It is always our goal to provide our customers with a pleasant and enjoyable experience. Thank you for choosing us as your trusted dealership. We appreciate your business and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to us.

Lexus of Chattanooga responded

It's wonderful to hear that Fred Fortson and Lexus of Chattanooga provided you with such exceptional service. It sounds like Fred went above and beyond to ensure your satisfaction, especially during a difficult time after your vehicle was totaled. It's great to hear that you feel confident in recommending them and plan to be a customer for life. Thank you for sharing your positive experience with us!

Lexus of Chattanooga responded

We're thrilled to hear that your experience with our dealership resulted in you driving off in a new 2023 NX! It's always our goal to exceed our customers' expectations, whether they're here for service or to purchase a vehicle. Thank you for recognizing Alisha for her personable and down-to-earth approach, as well as her excellent follow-up and concern for your needs. At Lexus of Chattanooga, we believe in providing exceptional customer service, and it's wonderful to hear that Alisha delivered on that promise. If you have any questions or concerns about your new NX or anything else related to our dealership, please don't hesitate to reach out to us. We're always here to help and look forward to serving you in the future.

Lexus of Chattanooga responded

Congratulations on your new car! Thank you for sharing your positive experience with us. We are thrilled to hear that Marc was a great salesman and that he provided excellent customer service during your four-month wait for the arrival of your new car. At Lexus of Chattanooga, we believe in providing our customers with a seamless and enjoyable car-buying experience, and we are delighted to hear that you had a pleasant experience with us. We are also grateful for your nine years of loyalty as a customer. Thank you for choosing our dealership and for recognizing Marc's efforts in providing excellent customer service. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with Mark and Robert, about our dealership. We are thrilled to hear that you had a great experience and that you chose to do business with us for the second time. At Lexus of Chattanooga, we strive to provide our customers with exceptional service and a seamless car-buying experience. We are glad to hear that Mark and Robert provided you with excellent service and that you are satisfied with your purchase. Thank you for your loyalty and for choosing Lexus of Chattanooga for your automotive needs. We look forward to serving you in the future and helping you with your next purchase. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Lexus of Chattanooga responded

Thank you for sharing your positive experience with our dealership. We are thrilled to hear that you had the best purchasing experience with us and that our service and communication met your expectations. At Lexus of Chattanooga, we understand that purchasing a vehicle is a significant investment, and we strive to provide our customers with top-notch service and support throughout the entire process. We are glad to hear that our team provided you with exceptional service and that you would recommend us to others. Thank you for choosing Lexus of Chattanooga for your automotive needs. We appreciate your business and look forward to serving you in the future. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with our dealership and specifically with Fred Fortson. We are thrilled to hear that you had a wonderful customer service experience and that the buying process was easy for you. At Lexus of Chattanooga, we strive to provide our customers with exceptional service and support throughout the entire buying process. We are glad to hear that Fred was amazing to work with and that he kept you informed with a smile. Thank you for choosing Lexus of Chattanooga for your automotive needs. We appreciate your business and look forward to serving you in the future. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Lexus of Chattanooga responded

Thank you so much for the positive review! Who say's buying a vehicle can't be fun huh? We appreciate you allowing us here at Lexus of Chattanooga to assist you. Once again, Thank You!