Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chattanooga
Chattanooga, TN
1,150 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
August 22, 2022
My husband & I went into Lexus of Chattanooga on Friday 8/19/22. Our 2009 RX 350 was in great shape but we wanted to buy something newer. Andrea Mashburn, Service Consultant, greeted us at the door with he 8/19/22. Our 2009 RX 350 was in great shape but we wanted to buy something newer. Andrea Mashburn, Service Consultant, greeted us at the door with her big sweet smile & personality to match. She took us to Ralph Paty, Sales Consultant, who treated us from the very beginning as if we were very special. Upon explaining what we were looking for, in no time a beautiful 2018 RX 350 with low mileage was parked outside his office window. Ralph is awesome & should be commended for anticipating our wants & needs. His customer service skills have been sharpened to a fine point & we could not recommend him higher! We walked out to look at the car & knew right away this was what we wanted! Ralph took us to Josiah Sadek, Finance Mgr, who in his soft-spoken manner explained every aspect of options available & guided us thru signing all necessary paperwork. Back to Ralph where we met the General Manager who also made us feel most welcome to the dealership! After being given lovely key rings, bags to transfer personal items from old car, and all documents & maintenance manual etc, Ralph took us outside to our new vehicle, introduced Aiden, one of the smartest, kindest "tech" guys to inservice us on the settings of everything from seat settings to radio, bluetooth (yay) settings & much more! I CAN NOT give this dealership a higher recommendation! They are great! As we prepared to drive away, Ralph gave us his personal cell number with instructions to call with ANY questions whatsoever! We absolutely LOVE our new ride & when time comes to buy again, we will most definitely go back to LEXUS of CHATTANOOGA! More
by liz-fbc
Employees Worked With
August 21, 2022
Fred deserves 100 stars! He was extremely helpful and knowledgeable. I will highly recommend him to anyone looking at buying a Lexus. It was such a pleasant experience for me He was extremely helpful and knowledgeable. I will highly recommend him to anyone looking at buying a Lexus. It was such a pleasant experience for me and my husband. I feel like I walked out of the dealership with a new friend! More
by LEXY
August 20, 2022
Fred was so easy to work with in the purchase of our Lexus. He was a huge help guiding us through the process. Great price and an amazing car! Lexus. He was a huge help guiding us through the process. Great price and an amazing car! More
by Allen Coffman
August 09, 2022
Thank you Marc for your professionalism and thoughtfulness. We appreciate your not being pushy and working hard for us. May God bless you. thoughtfulness. We appreciate your not being pushy and working hard for us. May God bless you. More
by Fredwoolwine
August 07, 2022
Marc abs Lexus of Chattanooga is amazing ! They helped me come back after I left again… I wouldn’t buy a Lexus from any other dealer They helped me come back after I left again… I wouldn’t buy a Lexus from any other dealer More
by WILLIAMSNATHANIEL2
Employees Worked With
Other Employees :
Leigh Ann Morgan
August 04, 2022
Marc bales was absolutely awesome! You go to most dealerships and they are pushy! He wasn’t pushy one bit! I pushed more than he probably did! You go to most dealerships and they are pushy! He wasn’t pushy one bit! I pushed more than he probably did! More
by Hheather1020
Employees Worked With
August 03, 2022
Brought two. Cars from Ralph Paty. He go way beyond to make his customers happy. Cars from Ralph Paty. He go way beyond to make his customers happy. More
by kdmullins
Employees Worked With
August 02, 2022
The quality of service I received was excellent. I’m very very happy withe car. Lexus of Chattanooga has my business for life. I’m very very happy withe car. Lexus of Chattanooga has my business for life. More
by Debnur
July 29, 2022
We worked with Fred on a purchase of a new Lexus GX460. His service was top notch and he took care of our needs without haste! His service was top notch and he took care of our needs without haste! More
by sigeprich_99
July 29, 2022
Fred made buying my new GX460 seamless. He was nothing but up front with us from the beginning of the process until the minute we drove it off the lot, a real pleasure to work with. He was nothing but up front with us from the beginning of the process until the minute we drove it off the lot, a real pleasure to work with. More
by KRich
